We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Hotel Cartagena

4.0 of 5
Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
Hotel amenities
Sonesta Hotel Cartagena
Ranked #49 of 100 hotels in Cartagena
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

55 reviews from our community

    Trip type
Traveller rating
    23
    17
    11
    3
    1
Date Rating
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 8 May 2013 via mobile

Paying $170/night to stay here is a rip-off. Major complaints: - hotel exterior and balcony chipped and dirty, door handle to balcony faulty - breakfast good but restaurant food poor (the attempt at pizzas was shocking) and expensive ($18 for pork and chips) - no umbrellas by pool - the beach is a scam-zone ($60 for a massage, $100 for... More

Was this review helpful? Yes
See 4 more reviews by lldk120 for Cartagena
Sydney, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2013

We stayed one night during the low season and received royal treatment at reception, room, pool and restaurant. A la carte menu was top class and dishes perfectly cooked. The place was impeccable, beds super comfortable, every appliance worked including wi-fi an the sunrise was spectacular. The hotel is a little away from the old city but only 15 minutes... More

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 March 2013

My lasting impressions..... Cartagena is trying very hard to compete with the other 'sunny destinations' like Mexico, Cuba, or the Dominican, but they are not there yet. Our trip including flight from Cali Colombia to Cartagena Colombia and our hotel for 4 nights was about $600 CDN each. This also included our breakfast, but not lunch or dinner. The beach... More

Was this review helpful? Yes
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
Google Translation
16 April 2013

Respetado Huespéd, reciba un cordial saludo de parte de Sonesta Hotel Cartagena. Para nosotros fue un gran placer haber tenido... More

Peru
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 March 2013

Nice hotel, clean and friendly. I was in business so I could not try it as I would like it, but what I love is that you have large pools and you dont need to fight for a place!. In fact they were allways with very few people if any. Rooms are spacious and modern. The hotel is in front... More

Was this review helpful? Yes
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
Google Translation
16 April 2013

Respetado Huespéd, reciba un cordial saludo de parte de Sonesta Hotel Cartagena. Para nosotros fue un gran placer haber tenido... More

Watchung, New Jersey
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 9 September 2012

The Pros: Two well maintained beautiful pools The staff is very service oriented and goes out of their way to be accommodating The rooms are nicely appointed The free breakfast is delicious The cons: The beach access is dilapidated. You almost feel like you are walking through a junkyard to get there. The beach itself is dirty, as is the... More

Was this review helpful? Yes
See 2 more reviews by jwolinsky for Cartagena
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
16 April 2013

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

Cartagena
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 April 2012 via mobile

We visited this hotel expecting the level of service and amenities of a global hotel brand such as Sonesta and the experience they promised in their website. Our visit was pleasant, the staff was very nice and helpful but the spa was not functioning because they had no staff, the hotel personnel was not really informed of the services the... More

Was this review helpful? Yes
See 7 more reviews by Rafael31 for Cartagena
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
16 April 2013

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

SP
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 March 2012

The hotel is located 5 km from the historic city. The beach in front of hotel is not safe after 6 PM. The hotel has 2 swimming pools. Both very clean. But just one has bar service. The rooms are wide and modern. Contras: it is possible to hear any movement pf the aisle and the clock alarms from the... More

Was this review helpful? Yes
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
16 April 2013

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

Toronto, Canada
Top Contributor
51 reviews 51 reviews
44 hotel reviews
Reviews in 47 cities Reviews in 47 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 18 November 2011

Stayed here on business and was situated in a room on the 1st floor facing the highway. The rooms have floor to ceiling windows with Hunter shades. This still does not block out the sounds of truck and bus traffic that passes within 50 feet of the hotel front day and night. As other raters have said, there is only... More

Was this review helpful? Yes
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
16 April 2013

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

Bogota, Colombia
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 28 May 2011

One of the newest hotels in Cartagena but you actually don't feel in Cartagena. Three huge white towers, two apartment buildings and the hotel, in a new neighborhood. The old town is 10 to 15 minutes away by taxi and there is no place to walk to in the neighborhood. So, if you're looking for the feeling of old town... More

Was this review helpful? Yes 3
See 2 more reviews by JimBta for Cartagena
Hernan D, Director General at Sonesta Hotel Cartagena, responded to this review
16 April 2013

Dear host, Thank you for choosing Sonesta Hotel Cartagena, it was a great pleasure to have you as our guest and thank you for answering our service survey and for your feedback. Your feedback is very important for us; because this is the best way to realize our strengths and work on the continuous improvement of our property. Thank you... More

Golden, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2013 NEW
Google Translation

More
Was this review helpful? Yes
Kohsamui Hotel de Mar
Great value on a similar hotel
Cartagena, Colombia
4.5 of 5 stars 74 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cartagena
Family-friendly
Hotel Quadrifolio
Hotel Quadrifolio 4.5 of 5 stars 66 reviews
Romantic
Sofitel Santa Clara
Sofitel Santa Clara 4.5 of 5 stars 459 reviews
Luxury
Casa Pestagua Hotel Boutique, Spa
Casa Pestagua Hotel Boutique, Sp... 5.0 of 5 stars 96 reviews
Good for business
Occidental Grand Cartagena
Occidental Grand Cartagena 4.0 of 5 stars 252 reviews
Show Prices ABS:HotelCheckRates-d811574?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d275130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d646173?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2333106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Cartagena hotels
Holiday Inn Cartagena Morros 4.5 of 5 stars 91 reviews Hotel Dann Cartagena 4.0 of 5 stars 140 reviews Hilton Cartagena 4.0 of 5 stars 282 reviews Kohsamui Hotel de Mar 4.5 of 5 stars 74 reviews
Show Prices ABS:HotelCheckRates-d2322449?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d815688?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d300666?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1549313?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 100 hotels in Cartagena, ranked by popularity

Been to Sonesta Hotel Cartagena? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sonesta Hotel Cartagena

Address: Carrera 9 # 35-104 Barrio la Boquilla, Cartagena, Colombia
Region: Colombia > Cartagena
Amenities:
Beach Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #49 of 100 hotels in Cartagena
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Tingo, Venere, Expedia and HotelsClick so you can book your Sonesta Hotel Cartagena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sonesta Hotel Cartagena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sonesta Hotel Cartagena
See lowest price for your stay* (from our partners)
Show Prices