The location is great inside the old town, however for a Boutique hotel I would expect more...the breakfast was very poor, you're in Colombia and there is no variety of juices, poor selection of fruits, cutted early in the morning and places inside the fridge for hours before they serve you....only orange juice not fresh...the rooms are noisy and the... More

Stayed at Las Carretas for a weekend and booked it only cause of good reviews here on TA. From the moment of arrival we felt this really was a letdown. The place lacks in character and spirit. The staff is all dressed in private clothing which takes away the whole hotel/botique feeling. The breakfast area has an open kitchen which... More

The location of this hotel inside of the old city is perfect. The included breakfast was very good. There were free international calls. The balcony over looking the city streets was also nice as well. Everyone was friendly and helpful.

We stayed at Las Carretas for a week and had a wonderful time. The hotel is well located for lots of different attractions and very clean. The best part of Las Carretas is the personal service and friendliness of the staff, as led by Adriana. When we needed directions, had special requests for breakfast or just wanted to learn more... More

Hotel is very well-located and staff is extremely nice. Breakfasts were lovely and rooms and all common spaces are very tastefully designed. Our only problem was the nightmarish experience we had when we made the reservation: We found the hotel on hotels.com at the equivalent rate of $140 U.S. per night (for the New Year's Eve period). We booked it... More

My daughter and I stayed 6 nights in a room with a balcony over the street. we could sit out in the evening and listen to the music but when the shutters were closed the room was very quiet A perfect little hotel in the heart of old Cartagena. The staff were some of the most pleasant and helpful that... More

My cousin and I visited Cartegena for 5 nights in December 2012. We can't say enough good things about this hotel; it was the perfect base for a trip to explore the city! Adriana and the rest of the desk staff was incredibly friendly and helpful, assisting us with making reservations at La Victrola prior to our stay, as well... More

Service problems started before I even arrived. I tried emailing them directly to make a booking to save them the commission charged by online travel agents (a courtesy, I try to do when I travel, since I work in hospitality...). I never received a response, so I booked through Expedia. When I arrived, the desk staff was friendly, but the... More

The hotel is beautifully designed and layed out perfectly in the heart and soul of "El Centro" in Cartagena de Indias, Colombia.The staff was great very helpful and attentive at all times day or night regardless of the time. Beautiful old colonial home and covers all the basic needs of the average traveler. The room was very spacious and the... More