When we first checked in we were given a room on 2nd floor, the room (213) was big but overlooked office buildings and the entire back wall was covered in a underlying mould build up and smelt of damp when we opened the door despite the air conditioning. We advised the management that this was unacceptable and they offered us... more

I agree with most of the reviews. This hotel is terrifc. It's located inside a corner of the walled city, and is totally convenient to both walk around the old city, and to get to places outside the walls. Cartagena is charming, and is well worth a visit. I'm sure there are people who will claim that Cartagena is a... more

Who doesn't like a rooftop pool with a stunning view? Spent 5 days here and will return again. May was hot in Cartagena, but the cool ocean breezes and refreshing rooftop pool at this hotel was the perfect relief. Unfortunately our stay didn’t start out that great. We booked a suite for this stay. Upon check-in they showed us to... more

This hotel is beautiful. The views from roof top pool are the best in the world.It is only a short walk from the hotel to all the restaurants and places of interest in the city.The girls at the front desk were very helpful and efficent.Check the taxes added to your bill.....if you book bed and breakfast there are not as... more

This is a smallish boutique hotel with fantastic decor located inside the walls of old Cartagena. You are walking distance from everything including restaurants, clubs and shops. The hotel which is built around a central courtyard has beautiful flower arrays, large palm trees, several fountains and a wonderful tropical and quiet ambience. The spa is excellent as are the restaurants... more

Paula and I were married at the hotel. We stayed there for a total of 10 days. Everything went perfect and the hotel staff prepared everything to the last detail. Our guests had the most magical and romantic time and everyone wants to come back. Many of our guests have worked and lived in latin america for years but never... more

The hotel is a fairly generic large hotel that has lost much of the charm and uniqueness of Cartagena's beautiful old buildings. Our room was large (and freezing!) with a very nice bathroom, but virtually no view, even though our reservation said city or ocean view. (our room faced a street wall) Believe the complaints about wireless that are already... more

Hotel Charleston de Santa Teresa is a beautiful hotel and the service is excellent. (It is referred to as Hotel Santa Teresa by locals). We booked well in advance so that the standard room (which is very large but looks out on a side street rather than the ocean) included a delicious breakfast (with omelette station, yogurt, fresh fruit, etc),... more

This hotel, often known to locals as Hotel Santa Teresa, is quite wonderful--a restored convent hard by the old city walls and overlooking the Caribbean. This is one of two hotels in Cartagena's old city that are housed in former convents--the other is Sofitel's Santa Clara--though this one is in an area where more seems to be happening. The hotel... more