After looking the pictures they show in the web site I decided to make a reservation for the Don Jaime room. My first impression was that pictures look much better than the room itself. The room is small and the sea view is eclipsed by a 42" LCD TV located in the very center of the window. Conclusion, five hundred... More

I stayed at this hotel very recently and must be honest -- I was underwhelmed. The hotel was nice. But that was it -- it was just nice. For the money that we paid for our room (nearly $400 per night), we could have stayed in a much better place with better views and in a better hotel. The location... More

Excellent location, and extremely helpful, friendly staff. Very pleasant breakfast. Rooms well kept and serviced at least twice a day. Nice touches like robes and slippers. Pool is tiny but part of a charming and cute courtyard. We were two 30 something women travelljg alone and felt very comfortable and safe. Perhaps slightly overpriced, but that's truly the only remotely... More

My wife and I spent two nights at La Merced. Service was remarkable …. all staff provided an excellent service but must give a special mention to Daniel and Fernando who clearly made a difference. Very relax atmosphere, we truly felt at home while living in a very beautiful environment. The hotel is located in a very quiet street but... More

I originally booked a different hotel; after a 17 hour journey, I arrived at the hotel and was told I did not have a room. I was devastated as I really wanted to be in a boutique hotel in the historical part of town. LUCKILY, it happened as I was placed at Hotel La Merced, where I was welcomed by... More

We had a quiet and relaxing time at this beautiful corner in cartagena. We arrived tired and hot(we went from 9 to 35 degrees celsious in one hr journey from bogota) - and they received us with an AC temperature ready car and a cooler with cold water....once we arrived at the hotel another welcome drink! This time some kind... More

Great stay, pampered all the time, best breakfast ever, silence, help. Exquisite. The hotel manager, Doña Johan, a pearl, se made our stay! And also Daniel.

My husband and I spent 5 nights at this excellent hotel. Even though rooms are a bit on the small side, bed and pillows were very comfortable and the air conditioning worked great (very needed in this 'hot' city of Cartagena). Breakfasts were delicious and plentiful. They were also very helpful with every request and in contacting all the tour... More

I just had the most beautiful wedding anniversary on Cartagena, and thanks to all the sweet details and special service from the people at La Merced, i can say that IT WAS PERFECT!!!!