My husband and I decide to take a quick overnight trip to Atlantic city. Around 6pm we called hotel.com and booked the Sheraton. The rates were pretty good for a Friday night and last minute. Overall the hotel was nice. The check-in line was pretty long even though we got there about 10pm. The line and check-in went fast though....
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For $10 / day you get an Internet cable in your room. No wifi anywhere except the lobby & it's slow. Really, in this day and age?
It is across from the convention center which is great for conventions & that is it. It's too far from the action so if you want to have fun stay somewhere else.
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We truly appreciate your thoughts; feedback helps us to focus on our customers’ expectations. You are right, In-room Wi-Fi is becoming a standard for hotels and we have plans to update in the future. Meanwhile, we will look into improving the speed of the free Wi-Fi in the lobby and in The Link, our free business center on the second...
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My partner and I spent one night here in a corner suite and were pleasantly surprised, for the most part, by this hotel. The location--across the street from the Convention Center and also across from the outlet shopping "district"--was convenient for arriving/departing, and the boardwalk and its casinos were about a half-mile walk away. The lobby of the hotel is...
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Thank you for staying with us! We are thrilled you liked our Miss America Collection we take great pride in it! Every year when the New Miss America is crowned we are lucky enough to display her gown for the year, so there is always something new to see at The Sheraton Atlantic City! I we are happy to see...
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I booked it because it was fairly cheaper then other hotels of similar quality. I booked a superior room ($40 more) and it was supposed to have view (the reason why i booked it). Of course it didn't have a view...which was frustrating. I stayed there for 1 night only so i didn't make a big fuss out of it....
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Thank you for taking the time to share your impressions. We are so sorry that you found the view from your room “frustrating” when you had paid a premium for it. We invite you to contact our Executive Office with more details of your stay so that we can make this right. Our Valet Parking service appreciates your recommendation -...
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First off I have to say $187 for the club room was a complete waste of money. We opted for it since it sounded nicer, and club lounge access etc. First off the room was TINY, there was no stopped in the sink, there was hair on the door, there was pretzels under the desk on the floor, there was...
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We can’t apologize enough that your stay with us was less than you expected. Your room’s condition and the Club Lounge offerings were certainly not up to our high standards. May we request that you to contact our Executive Office with the details of your stay so that we can make amends? Your experiences would be very helpful to us...
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Hotel is very nice, The rooms are big, clean, updated and nice.
The staff was rude, did not pick up their eyes from the computer the whole check-in time.
Refused to upgrade me although I am Star award Gold.
We asked for extra towels and it took them 2 hours to get it to us.
The parking lot is across...
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We are pleased that you enjoyed your room but apologize that our staff let you down by not making eye contact when they checked you in and taking so long with your extra towel request. What is the most upsetting is that we did not recognize your Gold Starwood Preferred Guest status by offering an upgrade to our Preferred Floor...
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My boyfriend and I stayed at the Sheraton over this summer. It was very nice. We had a club room on the club level floor , which was really nice. The breakfast was included , which was great , and they also included granola bars , as much water as you want , and snacks in the events(cheese , veggies,...
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We are so pleased to hear that you and your boyfriend enjoyed stay with us at The Sheraton Atlantic City Hotel. We are glad to hear that you were able to experience all that our hotel and city has to offer! We look forward to welcoming you back soon for another "Great Stay!"
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Really Nice Lobby, went during Christmas weekend so it was beautifully decorated and nice fitness room. However, there was no wifi in rooms only a hard line(DSL) that you pay for $10/day. Walls are a bit thin, first night was great, but second night someone checked in with a crying baby- we were not happy. Location is not near the...
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Thank you for staying with us at The Sheraton Atlantic City during the Holiday Season! We work hard to decorate for the Holiday season and make our guest feel at home. You had mentioned about our internet service in our hotel, we do have complimentary service on our Lobby level and on our 2nd floor. We also have The Link...
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They were doing some minor cosmetic repairs, can tell it get used by rowdy convention goers. Nice lobby, very friendly staff, in house restaurant, bar, gift shop, Starbucks cart in a.m. No wifi, must plug in at $10 per day! Hotel was nearly empty so was a little creepy, but since we were there the week after thanksgiving not bad
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Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay with us. It is nice to hear that you appreciate our location and all that our property has to offer our guests. We are always working to make our property as comfortable and welcoming as possible. We hope you will visit us...
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I travel ALOTTTT and I was making my second trip to Atlantic City for a concert. First off let me start by saying that we paid around $430 for our room, seeing that it was last minute and it was the weekend I didn't mind spending the extra cash for a nice stay. We check in and I will say...
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We think our lobby is "BEAUTIFUL", too, and it is really terrific to hear that from a person who has seen a lot of hotel lobbies. Thank you so much for your thorough review. Your comments will help us to improve our guest experience. As a frequent traveler, you know that the rate depends on how busy Atlantic City is...
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