This hotel should not be rated 5 star or even 3 or 4. The building is poorly maintained, looks tired and worn out. Thankfully, the bed was comfortable and the view was great. The food was poor quality, all tasted the same and was served for several meals. In our first room, several things did not work, ie. the remote,... More

Neither my wife or I speak Spanish. Maybe that was a problem? Not sure. From morning coffee to wine with lunch to afternoon at the bar, it always seemed like we were bothering the wait staff. We are not big drinkers but found it annoying and often gave up and moved on without a drink. The food was decent and... More

Called hotel from Guayaquil was told no need to book ocean view plenty of rooms wouldn't take a credit card and we asked to leave our name just in case, arrived and was told no ocean view (figures)... Accepted a city view with king bed. Asked for wifi but CAUTION - only works in lobby with one device!! They don't... More

I stayed in this hotel few times,room is big but noisy,bed is not so comfortable. hotel is all inclusive but food was terrible.Service was average ,but maintenance of hotel is horrible. for 3 star hotel may be this is good value but not for 5 star...

The hotel is fine, but can do better if they improve the quality of food. The location is amazing, in front of the beach, good rooms, two pools and good spa. Don't expect to be served international cuisine, but I think all inclusive hotels are similar. The beds are great. If you dont like noise ask for rooms on 6th... More

I just came back from the barcelo, was amazing, the staff was super friendly, the system all cinclusive is perfect, great tours and good variaty of food in the buffet and the best thing that you can see how fesh the food is, the price was excellent"great value "

Over priced for the area, the food was horrible, and unless you voiced displeasure the service was the worst I have had at a hotel. We were given the wrong room key, followed by an occupied room, followed by a room with double beds, then our key stopped working half way through the trip. All of this was followed up... More

we visited Ecuador, in August this year (2012) We saw the Amazon River and the Cloud Forest, and decided to finish our holiday with a 'chill-out' few days at the pacific coast. The first sight of the Hotel is quite impressive, a towering edifice overlooking the sea, however it soon becomes clear that only the first few floors are in... More

My fiance and I stayed here from August 1st to August 10th. We had a car meet us at the airport, the cost was $60 to go to the hotel (which is good for a two hour trip). The taxi driver was nice, cordial, and sociable. When we arrived at the hotel, the staff was great, courteous, and helpful. The... More