It was the first time we had been to Egypt & first impressions was good. We`d booked through red sea holidays and asked for a superior room overlooking the pool, which was clean & tidy - the bed was huge and actually very comfortable. Room service was good, constantly being checked if all was ok but they wouldn`t leave you... more

Over all i would say the hotel was ok. clean, food was nice, plently of choice, lovley beach. My room was very basic but i got used to it. The only faults- the bathroom was abit minging really. i could of complained and moved rooms like other guests did, but after unpacking i didnt want to do it again. My... more

OMG where to begin....This is my 5th trip to Egypt and I have never stayed in such a gross hotel complex..Its rated 4 star but i would rate it 2/3..On arrival my first room the hotel offered me was totally unexceptable...it was grubby and smelly and not at all clean...I complained to reception and i was moved to another room..Not... more

Service easy to beat, how low standard it was, kept waiting, rude staff, totally ignored, sometimes not even served, room had to upgrade paid extra, not bad but toilet broke and we did need it regularly, food well if you are german great, us english are more fussey, we like to have salads kept cold, not open to the flies.... more

I booked 2 superior rooms at this hotel and what we got were hovels. Our rooms would have been closed for health and safety if in England. Do not go if English service diabolocle and German nationals are put ahead of english in every way including allocation of rooms and service. Do not go to Block 2. our rooms were... more

If you are considering this Hotel - My only advice is DONT GO!!!!!! Booked with Kwick Travel on a Red Sea Holiday package for 1 week all inclusive with monarch flights and Superior room. 20 mins transfer from the airport. Arrived the 1st night - given room 142- Aircon not working - no 3rd bed in room- patio door would'nt... more

The title says it all really..dirty rooms (my partner was eaten alive because the room had not been cleaned/fumigated),poor standards,staff do not like the English,terrible service..spent three days in reception trying to get the room we had booked, but the Germans were upgraded first..Been to Egypt before and will go back, but this hotel is off our list. my advive... more

I feel some of the reviews are unfair. I found my room was large, clean and comfortable. The service was fantastic staff always there to help. I celebrated my birthday and after coming back after a night out the hotel had left a birthday card and cake in my room. The air con was fantastic. The position was perfect, there... more

We stayed here for two whole weeks, and it was terrible. The service was not very good, restaurants menu had only burgers and pizza.. The rooms were pretty dirty at all times, even when we gave extra tips they did not clean properly. There were a lot, a Lot of these tiny ants and when they bite you you'll get... more