1. Bags lost inside the hotel 2. No room service 3. Ppl in the pool wz their clothes 4. Service below average 5. Staff are very rude, un professional & untrained 6. Pool is totally uncleaned 7. The Italian restaurant is very bad

When arriving we had great expactation,but the week was disapointing. Spacious room,but kinda sad. lying on beds was like lying on cement.. pools and beach was good. At the end of the pier,good snorkle conditions. lots of fish. The all inclusive restaurant was a bore. the first couple of days ok,with a good variety,but then all seems 2 taste the... More

I wanna be back here right now! it was amazing, my first holiday away with my boyfriend :-), nice & quite. food was nice i thought, always something to choose from. Ice cream lovely aswell. :-) beach was gorgeous and the pools are good aswell lots of them! rooms were cleaned everyday and kepted well! also tv in room had... More

My friends and I booked this all inclusive hotel expecting that there would be plenty of activity throughout the day and night - there wasn't. If you're looking for a place that's quiet, then this is the place for you. There are some 'activities', such as beach soccer, beach volleyball, darts, etc., and they also have a mini-golf course. But... More

The hotel was clean and the staff although a little frosty at first soon mellowed and very always very professional and polite. The food was plentiful and a great variety of choice. The room was large and clean with a nice bathroom and 2 english channels on the TV. We were the omly English as far as we know in... More

A friendly hotel, the staff were very polite and helpful. a "Brit free" holiday, lots of Germans and Russians stayed here. Not a hotel for you if you want a busy area, very quiet and a bit isolated. Lots of choice with respect to food, not spectacular, but on the whole I have eaten far worse in hotels. Rooms were... More

Between my boyfriend and I this was our 5th time in Hurghada, so we had a pretty good idea what to expect from the hotels and the services. Of course, 4 stars in egypt is not the same as 4 stars elsewhere in the world, but this place is clean and well taken care of. The location: it's a little... More

I have recently returned from an unforgettable holiday,not only did I suffer with a chronic stmach infection,I was also unfortunate to be offered one accomadation for three persons instead of three single occupancy rooms.The management and reception were very rude,unhelpful and not in the slightest interested in the stress and anxiety it caused the party I travelled with !

It is a beautiful place to spend your holidays in. A quite resort in a beautiful city. Rooms were fantastic with a beautiful view from windows. Staff are very entertaining for visitors on the beach, especially for children who have special care. Food is fine of different varieties. Night time attraction starts in the resort theater when staff play daily... More