Having read some negative reviews of this hotel I was apprehensive about staying however all these thoughts disappeared when I arrived. We were shown to our junior suite by Mahmoud (the extremely helpful guest relations contact - he can be found in reception and helped me organize a birthday treat for my partner) and where not disappointing, the room was... more

I don't really know how people could complain about this hotel. Being an American I knew that the Ritz was a great hotel so when I saw they had one in Sharm I did not look at any other place. One guy on here actually complained that they did not have a converter, but I am sorry when you travel... more

It was our honeymoon, found the ritz beautiful, staff attentive, especially Mamood customer service manager, however very expensive, so we ventured out, went to Old sharm got locked in a perfume shop until we paid over £80 for 2 bottles, went quad biking great trip but we had a car crash- our drivers fault and he started a fight with... more

My husband stayed at the Ritz in Beijing and this was the reason we booked the Ritz for our family holiday in January. The two hotels bear no comparison, the Beijing hotel was far superior. After initial trouble with our rooms, our teens had been allocated a room on the opposite side of the hotel adjacent to the road and... more

We returned from a week in this lovely hotel a few days ago. I was a little nervous having read some of the negative reviews before going, but needn't have worried! The hotel is beautiful! A stunning lobby greets you as you walk through the entrance door, high ceilings, beautifully lit, and vast! The place is huge! Our room was... more

We have just returned from a 9 day stay at the Ritz Carlton and we returned totally relaxed and chilled out after our 9 day trip. We had gotten married abroad the week previous and wanted total R&R in Egypt. I was very apprehensive after reading some terrible reviews on TA, however, we were pleasantly surprised with an exceptionally warm... more

I was disappointed and most definitely would Not stay there again. I think I just expected a lot more out of a Ritz Carlton. I thought the service was really poor. For example, I needed a US adaptor and they were not able to supply one....after multiple requests and finally having to complain to Mgmt several times, they sent a... more

just returned from this lovely relaxing holiday. the hotel and the place and namma bay were all above expectation. the hotel is 5 star some of the service around the hotel may be a little slack at times but we paid for the club lounge which was fantastic and well worth the money. the nibbles. snacks and drinks are avaiable... more

Beautiful hotel, friendly helpful staff. Pool and beach areas excellent. If you want 5 star treatment this is the hotel for you. attention to detail and service excellence prevail. Rooms, resaurants and all facilities fist class. We will go back more