The hotel is only three stars despite the fact that it is being marketed as four stars hotel. Guest services, area maps, entertainment places around you is not available even when you request them. An issue occured during our stay and was not appropriately addressed despite the escalation to the hotel manager. Many of the hotel employees we dealt with... more

We have returned from 2 weeks stay and loved everything about the hotel, all the staff were very friendly, the rooms cleaned to a high spec daily and we made a great friend Akmed in the perfume shop. The beach is 5 mins walk away with free towels. You are also 5 mins away from the main strip with many... more

this was my third stay at the hotel and not the last. the rooms are standard, but okay. they were always clean and tidy. the staff were great especially the pool entertainment boys my 15 year old daughter got on well with them both and created a very good friendship over the years. ahmed the bar man is someone i... more

Somewhere between terrible and okay. The hotel itself for a 3* is as one would expect, clean, basic, and it is in a central location. That said, when I booked there was no mention that it was slap bang next to Pacha which obviously isn't sound proofed that well, as my partner was kept awake until the early hours a... more

This was the second time we had stayed here. and we loved it, Fare enough the hotel does need some tidying up, but when we went the hotel had new managers so hopefully they will take care of this. The staff were all very friendly especially the staff around the pool, Ahmed the bar supervisor was amazing and gave his... more

after reading some dreadful reviews of this hotel,i decided to go ahead anyway as id read some bad reviews from previous visitors to other sharm hotels and they turned out ok. this must be the absolute worst hotel ive stayed at in sharm and this was my 7th trip.the dj(although its an insult to djs to call him that) played... more

rooms are clean, but washroom floor is bad swim pool is not 100% clean but it's ok. russians everywhere, it's annoying, they don't speak english(or they don't want to). staff is good. food is not very good, its just okay. drinks are expensive. hotel is not by the beach, it's about 5-7 minutes walking. more

not great,but 3 star about right. rude russians everywhere, some staff very rude and dont care. pool area noisey, music blasting from hotel disco til 2am plus.food average,drinks expensive. would i stay there again, NO! more

just got back last night well what can i say? As i mentioned in the title its full of young Russians. The infamous pool party does happen on a Thur night and the music is def loud, so loud in fact the whole room was vibrating with the base. We moved rooms the next morning got room 3206 no balconey... more