Arrived at night and was a bit wary when Ahmed, our rep, asked us why we had booked this hotel! He didn't seem to know where to take us and after walking through the Rosetta hotel, we were taken into a segregated part. The AI part! The reception was small and noisy and very smoky. We were given our key... more

We were all inclusive in the Tropicana Jasmine Club which is part of the Tropicana Rossetta. Which basically meant we had a room in the Jasmine part but had to eat in the Rossetta main restaurant as the Jasmine restaurant was not finished. There are good and bad points to the place: GOOD The room was very nice - very... more

Where do I start. We were placed in this hotel after we originally booked the rosetta....only for our travel agent so say that they had cancelled their contract with this hotel and bumped us up All inclusive to the Jasmine hotel. So we couldn't complain there. When we arrived we were taken to our room 2507....which was clean....although I was... more

We stayed in the tropical jasmin but used the rosseta for our meals. This was the worst holiday ever don't be fooled if you get told that the hotel is new, what is there is is far from new and the rest of it is still being built. We had to use the sister hotel for our meals which were... more

For all those people who couldnt find a review on this hotel .I found the staff excellent in the rooms and the poolside but some of the admin staff and reception abrubt ,saying that the duty manager of our hotel and mr Tarek the executive chef brilliant.The hotel is situated behind and to the side of the rossetta off the... more