We had a hard time finding a place to stay in Ruidoso and drove on to Alamogordo based on a tip from the Holiday Inn Express there. We had a great room with a very nice bathroom. The pillows were labeled "soft" and "firm." Maybe all Holiday Inns do that, but it was cute. We went down for breakfast around... more

Had an issue and needed to speak with the general manager but was told he was already gone for the day, so I left my contact information. Four days passed and still had not been contacted, so again asked to speak with the general manager but was told that he was gone and would be out of town for a... more

Family of 5. Checked in on Saturday afternoon on the 21st of March, 2009. Room was not quite ready at 3:15PM, but the front desk staff quickly corrected the situation. Room was very nice, quiet and clean. Pool was excellent; the kids loved it. Breakfast the next AM was exceptional. No complaints. Called the front desk later int he afternoon... more

Upon entering our hotel room after a full days drive, the phone rang with a complaint of loud noise. Since we had only been there 20 minutes I figured it was just us moving our stuff in. We went to dinner and came back 2 hours later. The phone rang again within 5 minutes of our return with the same... more

Great hotel and great location. We stayed in this hotel and were delighted with the kind of service, facilities and the layout of the hotel. The staff were very curtious. They helped with questions around the place as well. The people who served breakfast were very quick in refill and handled the crowd very well It was very convenient location... more

Stayed at HI Express in Alamogordo on a quick trip to visit White Sands. The staff were very friendly and helpful. Everyone had a blast in the indoor pool and hot tub. We stayed in a very comfortable and roomy expanded suite which had 2 queen beds, a pullout couch, two TVs (which kept everyone happy), a microwave and refrigerator.... more

As the other positive reviews stated this is a new hotel with features found in more upscale hotels. Coming from White Sands National Park it is 13 miles north and the first hotel. It is in an area full of restaurants. Stay here before they get popular and raise the rates. This usually happens with HI Express hotels more

We stayed here on a long weekend to White Sands and the other surrounding sites in the area. We plan on coming back again in a few weeks (we were caught in the aftermath of Hurricane Dolly and were rained out of White Sands!)...we do plan on staying here again! This was the perfect set up for us and our... more

Stay here if you are going to visit Alamogordo. We were very pleasantly suprised by the quality of this hotel compared to other chains. It is by far the best hotel in the area. The location is good; accessible to the local highways. This particular Inn is brand new and has amenities typically found in more upscale hotels. Granite countertop... more