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Peppermint West Gurgaon

3.5 of 5
17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India
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Peppermint West Gurgaon
Ranked #38 of 175 hotels in Gurgaon
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95 reviews from our community

    Trip type
Traveller rating
    30
    42
    14
    7
    2
Date Rating
Bangalore
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 April 2013

I stayed at peppermint west last weekend and had a pleasant experience. The rates were reasonable, the staff courteous, polite and helpful. The rooms were nice and though the place is a little hard to locate, I look forward to staying there again.

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Piyusha V, General Manager at Peppermint West Gurgaon, responded to this review
4 May 2013

Dear Guest, Thank you for all the encouraging words about your experiences during your stay with us at Peppermint West Gurgaon Sector-14 Gurgaon. We are very happy to know that you like the rates, rooms, efficient services and especially staffs conduct, It is always a source of motivation and encouragement to receive such great comments from our patrons. Thank you... More

A TripAdvisor Member
2 of 5 stars Reviewed 27 April 2013

Rooms are comfortable, room service is the most pathetic I have ever experienced. Looks like they are understaffed, had to ask for water like 4 times before I could get some. Overall the hotel is average, they have better hotels around that area.

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1 review
5 of 5 stars Reviewed 18 April 2013 via mobile

The ambiance of the hotel is just awesome and the service and staff is just excellent. Mr. Sumit dhar's service is mind blowing. I personally feel that this hotel is worth staying and I am satisfied with the service which they have given.

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Piyusha V, Manager at Peppermint West Gurgaon, responded to this review
6 May 2013

Dear Guest, Thank you for your feedback about your experiences during your stay with us at Peppermint West Gurgaon Sector-14 Gurgaon, It is indeed a pleasure to hear such a kind words of praise for our team. It makes me feel really proud, and I can assure you that your words will encourage our team to aim even higher in... More

Kolkata (Calcutta), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 April 2013

Its a new property(under 2yrs old) located on main road, location is old Gurgaon viz ok. Very well maintained and service is real nice.Checkin was smooth and room was equally good. Mattress and pillows were damm soft and nice and the bathroom was good aswell. Breakfast was great with an amazing spread for a category of 3.5Star. Slight issue with... More

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Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 April 2013

We were to checkin at around 2:00 but finding the place took us another 30 mins. After taking directions over the phone we finally managed to reach, however, after knowing that we are on our way our room was not ready. . it took another 30 mins to get the room ready. Unfortunately we could not spend the night there... More

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Review collected in partnership with Cleartrip

Piyusha V, Manager at Peppermint West Gurgaon, responded to this review
6 May 2013

Dear Guest, Thank you for your feedback about your experiences during your stay with us at Peppermint West Gurgaon Sector-14 Gurgaon. We have noted your comments and are reviewing the relevant processes. May I apologize for that you had to wait another 30 Min. after reaching the hotel. Regarding the hotel direction we will definitely take it as on priority... More

Mumbai
1 review
5 of 5 stars Reviewed 9 April 2013

Great hospitality, good food, superb rooms, competitive price, accomodative staff..... makes it all make you feel staying at home. Well done guys. For me it was a trip involving my family and at the same time accomodating my business and personal needs.

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delhi
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 April 2013

if u get a good room then u can have the fun ,food variety is less ,but in this time of inflation ,one can get good hotels only if he or she spends more,oderwise this hotel is value for money.A person who is coming from abroad needs a GPRS system to find this hotel.The pool in this hotel is small... More

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See 3 more reviews by DelhiBoby for Gurgaon
Bhopal, India
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 March 2013

The rooms are really good and kept well. The corporate tie-up with spice jet for their employees, make the staff ignore other clients and are fascinated in treating air hostesses. We had a bad time, never depend on the promises, even if they say politely with confidence. Wake-up call for 5.30 is made by 7. Required maintenance of the toilet,... More

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Gurgaon
1 review
5 of 5 stars Reviewed 21 February 2013

My stay in Peppermint West was really comfortable. Hotel is a true value for money. Hotel staff was really courteous and quick. Food was awesome. There was little difficulty in Wi-Fi connnectivity. Room was neat and clean. But overall i will rate 4.5/5.

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Review collected in partnership with Cleartrip

Piyusha V, Public Relations Manager at Peppermint West Gurgaon, responded to this review
23 February 2013

Dear Guest, Thank you for your positive feedback. Your encouraging comments will motivate us even further. We have already made note of and are rectifying the issues about Wi-Fi connectivity pointed out by you. Look forward to your next visit soon. Regards, Piyusha More

Jaipur, Rajasthan, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 February 2013

I experience was gr8. I like the service and prices. I love to stay there. Now i am planning to stay with my family too. It was my first time experience but i must say i will stay here again and again.

Was this review helpful? Yes 2
Piyusha V, Public Relations Manager at Peppermint West Gurgaon, responded to this review
20 February 2013

Dear Guest, Greetings! Thank you for your encouraging feedback. We look forward to welcoming you and your family soon. Regards, Piyusha More

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Additional Information about Peppermint West Gurgaon

Address: 17/6, Old Delhi Gurgaon Road | Sector 14, Gurgaon 122001, India
Phone Number:
Region: India > Haryana > Gurgaon
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 175 hotels in Gurgaon
Price Range: £
Hotel Class:3.5 star (3.5*)
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Peppermint West Gurgaon
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