I had contacted Mr. Lalit from Bridge View Regency hotel for making my hotel booking for one night stay. He assured me that the deluxe room that would be provided to me would be in their newly renovated rooms. I reached on 16th May afternoon and was shocked to see the room given for me. It was an old smelly... More

I particularly liked the food (I ate vegetarian) at the inhous Moti Mahal Delxe restaurant. Even their service was Excellent. They took care of the smallest of requests promptly with a smile always. The rooms in the Hotel are 'Ok' ... you could get better at the price > 4000 INR

Very nice hotel,rooms lil small but clean renovation was going on during my stay,hotel is on mall road just exact opp of the govt lift.staff is very good .The food at the hotel is lil bit costly better to have outside as there are lot of hotels on the mall road,since i had been with my wife and kid had... More

I make my Client Stayed in this hotel and this idiot guys gave them the worst room. After much discussion they gave them different room and then the Construction Work is something which never ends at there location. The labour was working till 2AM in the night because of which my Client could not even take a good sleep. When... More

this hotel and staff spoiled my stay in shimla in may 11 and that also for 3 days, I made the big mistake of choosing this hotel. the hotel is situated very congestedly in a gali, the rooms are mere 8x8 in size with no windows for fresh air, my room had one window and it opened to the laundry... More

My experience at this hotel was quite good and a little contradictory to the rankings. May be it was because I was allotted the room in the newly constructed complex. I was allotted room no 202 and 203 which was newly constructed. Room service and food etc. was also quite good. I didn't try the food at Moti Mahal restaurant... More

It was a decent hotel at Mall Road. I like this hotel as it was at Mall road itself. They offered us nice food and good room.We stayed for 3 days & 2 nights. We had good experience with good room & good service, expect getting hot water early morning which had some delay.

Given that it markets itself as a high end hotel, the Regency does not quite meet expectations. Many of the aspects of the hotel are of good quality - the rooms are spacious and well appointed, and the food is good. However, the overall state of repair of this hotel, and the extremely lazy service that we experienced left me... More

Starting with wrong allotment of room. My travel agent had book Luxury room in this hotel with heater included. But the hotel authority were clueless about the room type and heater inclusion. So i had to show them the mail copy which luckily i was carrying with me. After seeing that they "upgraded" me to my actual room. And bloody... More