My known booked this pathetic hotel .no management.service late.unhygenic. stnicing carpets all over.. .bufet breakfast disappointing .all cold beeakfast they are serving ..just taking advantage of location..zero hospitality..no bother wat the customer is complaining

We stayed for 3 nights, but tried to check out after 1 night. We came back at 9 pm, ordered food, but found though there is a restuarant but unless ordered in advance , one cannot get food. The view is excellent but the service is poor or non existent.Reception staffs are hostile. Hotel has lots of potential but mis-managed.if... More

The hotel is located in front of dal lake thats is nice location. A deluxe room will cost you rs 3500 which i think is good. But try not book it from web sites like srinagarhotels.net they will charge you rs 6000 approx for a deluxe room which is not worth it. Coz they are cheating and making a fool... More

we were promised 4 star facilities but were made to stay in hotels where the toilets were stinking and there was no electricity backup.. the food quality was pathetic to say it mildly and the make my trip staff was very rude and arrogant.. I would rate it as the worst trip of my life and i am a very... More

Except for the location this property do not have any thing else to boost of, most pathetic staff, in human and have no sense of hospitality. Place only serve buffet and do not have any concept of ala cart. Each time you call room service you are greeted by hostile voice on other end of the phone. Attitude is that... More

Pathetic, Inhuman, Cheaters, Robbers.......are not enough for the Make My Trip At the time of booking the Package we were made number of promises. We were promised a stay in 4 star property in Sringar, Gulmarg, and Pahalgam. We were made stay in TRC i.e. Toursit Reception Center at Srinigar, We were forced to stay in a Familiy room with... More

I stayed in this hotel with my family and friends for 4 days between 28th April to 1 st May 2012. The location is quite impressive as it is on the boulevard and all the shopping and eating joints are nearby. You can have a very good view of the Dal lake from the room if you are being given... More

18th October, 2011, returning form Pahalgaon only for one day we stayed at Duke. We had no previous booking. Location is really awesome, just opposite to the Dal Lake. We made spot booking (in my brother’s name Debjyoti Roy Chowdhury) and got good discount. All rooms are not Lake facing. Rooms were average but neat and clean. The staff was... More

It was one of those hotels which provides you with best Dal lake view along with a nice spacious tidy room. It has almost all the basic amenities like 24*7 running hot water, tv with cable connection, bath tub, etc. Breakfast is tasty, but has limited options - repeated every alternate day. It is close to Lal Chowk - the... More