i was on holidays at srinagar in grand mumtaz it was awsum and pleasant stay there.very cooperative and helpful staff seems like very well managed mr kapil chauhan general manager of the hotel is very friendly and helpful as our checkin was getting delay he accompanied us to coffee shop and offered tea coffee to all of us .they take... More

We stayed at this hotel in the first week of Jun and the experience has not been pleasant. The hotel has a good structure but the staff is rude and doesnt care about the customers. A rude & unpleasant, GM Mr. Kapil, is a person you are better off not meeting (even if you have a problem). The services are... More

If you pay in advance you are trapped. You are not going to get any response of your complaints. Very rude behave and non cooperative staffs.. Not allowed to use swimming pool as party is going on their banquet hall.. Renovation boy looks in your room. Will not change your room.. Ask for refund they will deduct 5o% even before... More

We had booked grand mumtaz at lal chawk in srinagar. We had booked our rooms there for 2 days & 2 nights i.e. 20th & 21st may, 2013. We reached the hotel at around 1:15 to 1:30 p.m. they alloted us rooms no. 502, 3, 4, 5, 8 & 9. I.e. on 5th floor. At that time it was very... More

We had been to their Chinese restaurant. The food was average , but pricey. The service was not up to par. There are much better options than the restaurants of this hotel. Would not recommend this place for dining, though we have not tried their other restaurants

we were at the hotel for 2 days n nights..paid 12000 rs per night. Food was horrible n expensive. Srinagar was HOT around 30 degrees, there is no airconditioning..they say they run it only in the nights! n the manager says " nobody asks for a.c in hill stations(but we have paid 12000 rs. for the a.c room). we had... More

the hotel is really a great place to have such a wonderful stay.the location of the hotel is just outstanding,it looks great from outside and from inside as well the hotel is fabulous the reception is good and the rooms are very big and luxurious i got a very good feeling inside my room,the bathroom was also bigger with a... More

Hotel is centrally located hence convenient. First 3 floors are recently renovated and 4th and 5th floor newly extended hence everything is new and no chance to complain. Staff is also cooperative and quick service. Food not up to the mark – various items available in buffet but not good atall.

I keep on travelling a lot . I have been to delhi many times , but it is rare very to find a bydget hotel with such good facilities . The staff is very friendly and polite . the special mention is to the food . The food was exceptionally delicious.the rooms were clean and calm.