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The Leela Palace Kempinski Bangalore


Hotel class 5.0 of 5
23 Airport Road, Bangalore 560008, India
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Reviews you can trust

88% Recommend
4.5 of 5 stars 129 reviews
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By trip type
All (129)
[ Date ] [ Rating ]
Leela
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5 of 5 stars
10 Nov 2009 | Trip type: Business, Solo travel New

Outstanding hotel and service. The room was wonderful and the staff is excellent. more

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1 of 5 stars
Singapore
9 Nov 2009 | Trip type: Business New

If you need to experience and just see what would be the worst service ever in the world you gotta stay here. The service staff here are either like dumb animals who just shake their head for every damn thing and do nothing about it OR blatantly rude. Seriously, this is hair-pulling out material. I will not go into every... more

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2 of 5 stars
West Hollywood, CA
4 Nov 2009 | Trip type: Business
1/1 found this review helpful

I attended a training program and utilized the hotel's group facilities. Several in our group complained about the hotel's ventilation and general cleanliness - some becoming ill with colds and allergy related symptoms during the stay. Combined with poor service and attention to detail, I really could not wait to leave the property. Rooms were very damp and the air... more

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1 of 5 stars
Atlanta, GA USA
24 Oct 2009 | Trip type: Business
2/2 found this review helpful

I have stayed at the Leela Palace Bangalore three times since 2007 prior to this trip. My previous experiences were very positive. Obviously I was very pleased with Leela Bangalore having gone back to the property repeatedly. However, in 2.5 years, things have gown downhill dramatically as will be explained below. I have just completed a 2 month business trip... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Greetings with The Leela Palace Kempinski Bangalore. Thank you for taking so much time off to write the review for our hotel. We do understand that you had to experience some unpleasant incidents at the time of your stay and words cannot express how truly sorry we are for the inconvenience that we have caused you. I would...

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4 of 5 stars
Melbourne
23 Oct 2009 | Trip type: Business
1/1 found this review helpful

This is a very beautiful hotel with an upmarket galleria attached. It used to be right opposite the airport until the airport shifted. The foyer is one of the best I have seen. It really looks great. At the Leela you will be hanging with the business elite of Bangalore. Some serious money stays here (not me!). It is expensive... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Thank you for taking some time off to write this review. We appreciate hearing from our guests, as it is only through feedback and suggestions like this, that we can enhance our services to meet the expectations of our esteemed guests. I must appreciate the way you sorted out your review and you being our regular guest, we...

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5 of 5 stars
20 Oct 2009 | Trip type: Business

The hotel accommodations were very comfortable. The staff was extraordinarily friendly and professional. The food was very good and of good variety. There's security at the front fountain/circle which actually made me feel quite safe here. If you're coming to Bangalore on a business trip, stay here! Only downside: When I called the desk to troubleshoot the internet, they told... more

Leela Palace
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5 of 5 stars
15 Oct 2009 | Trip type: Business

Very nice amenities. Gave the option when checking out to check out in US currency - very nice touch. more

Management response from
Andrew Hendrian, ge

Dear Guest, We sincerely thank you for your valuable feedback. We appreciate hearing from our guests, as it is only through feedback and suggestions like this, that we can enhance our services to meet the expectations of our esteemed guests. Looking forward to welcome you back at The Leela Palace Kempinski Bangalore and provide you with the same experience you...

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5 of 5 stars
Brno
17 Sep 2009 | Trip type: Business, Solo travel

This is the best hotel I was in while visiting countries. I travel quite often, visit usually hiltons, sherattons, ... and this hotel is far ahead. Large rooms, very good restaurants (3), nice swimming pool, very big fitness,... in one word : perfect. more

Management response from
Andrew Hendrian, General Manager

Dear Guest, Thank you for your kind review. It’s a pleasure to know that you found our hotel far better than any other hotel, we are truly honored. Your comments regarding our rooms, restaurants, swimming pool and fitness centre are truly appreciated. I would also like to thank you for posting those wonderful pictures of our lobby and the room....

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4 of 5 stars
Mumbai
16 Sep 2009 | Trip type: Couples

We had gone for a holiday in Coorg and stayed here for one day before taking our flight back to Mumbai. The stay was great - and our room on the first floor was superb. At first floor - there is a "common" terrace which connects all first floor rooms. This was great - as we could just come out... more

Management response from
Andrew Hendrian, General Manager

Dear Guest, We sincerely thank you for your valuable feedback. We are very happy to know that you had a lovely stay with your wife at our hotel. Your comments regarding our room, the common terrace and the room facilities are truly appreciated. We are a business hotel but we also give equal importance to our leisure guests and your...

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5 of 5 stars
india
31 Aug 2009
0/2 found this review helpful

Most Excellent place !~ more

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The Leela Palace Kempinski Bangalore Also Known As

  • Leela Palace Kempinski Bangalore
  • Leela Palace Kempinski Hotel Bangalore
  • Leela Palace Bangalore
Address: 23 Airport Road, Bangalore 560008, India