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All 70 Ootacamund hotels

Gem Park-Ooty

4.0 of 5
Sheddon Road, Ootacamund 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Hotel amenities
Gem Park-Ooty
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71%
Ranked #14 of 70 hotels in Ootacamund
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228 reviews from our community

Traveller rating
    73
    79
    42
    18
    16
See reviews for
Families
87
 
Couples
73
 
Solo
9
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

Recently I was in Gem Park, Ooty along with family of five adults, two kids and an infant for 6nights. We had taken two luxury rooms and a suite in the seventh floor. First of all I was impressed with the courtesy and prompt service. Every staff was ready to be of assistance and eager to make our stay as... More

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Bangalore, India
1 review
5 of 5 stars Reviewed 10 June 2013

We stayed at the Gem park Ooty and absolutely enjoyed our stay. This is the fourth time we were staying at the property and I can only say that each experience is better than the previous. It seems that the staff at Gem Park have taken Customer Delight as their credo and don't stop at just customer satisfaction. Although everyone... More

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
13 June 2013

Dear Mr. Rao, Greetings from Gem Park Ooty!! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards vinod Front Office Manager More

Bangalore, India
1 review
4 of 5 stars Reviewed 9 June 2013

Excellent location and great property, we have been returning to the hotel ever year for the last five years...find a certain level of comfort and familiarity. Mr. Vinod and team are doing a great job holding fort, but guess the devil is in the details, and hope to see more improvements. The kids love the pool and play area. Mr.... More

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
18 June 2013

Dear Sir, Greetings from Gem Park Ooty!! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards vinod Front Office Manager More

Mumbai
1 review
4 of 5 stars Reviewed 31 May 2013

Though the hotel is only 5 minutes from the city centre, the location is very silent & nice. throughout the hotel beautiful & colorful flowers are spread out. nice lobby, nice welcome, beautiful view. there is a very nice swimming pool which is indoors & hence warm area. there is kids play area both outdoors (slides, swings) & indoors (carrom,... More

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
4 June 2013

Dear Mr. Rahul, Greetings from Gem Park Ooty!! Thank you for writing a review about your recent stay and about the product. It sounds like we fell below your expectations especially the Breakfast, Room Service and the travel desk. Your feedback will help us improve for our next guest or your next visit. Regards Vinod Front Office Manager More

Basel, Switzerland
1 review
5 of 5 stars Reviewed 28 May 2013

We arranged our wedding reception at Gem Park Ooty. I would say it is one of the best place for conducting family party in Ooty. Hotel rooms were so clean, well maintained and well decorated. Each and everyone at the hotel were so supportive from beginning to end. Food was quite awesome. Tons of thanks to Mr.Pradeep for actively taking... More

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
3 June 2013

Mr. Rajesh, Greetings from Gem Park Ooty!! Thank you for staying with us and your kind words about our staff. It is always nice to get a compliment. We thank you very much for your review and we are glad to know that you had a splendid wedding reception, enjoyed your stay with us. We look forward to welcome you... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2013

This place according to me is at the best location for a good view of the valley below. Offers so many other things to do rather than just come and relax, has a heated swimming pool, DJ night, fitness centre, two restaurants and a bar.The garden restaurant is just so beautiful. Rooms are spacious and with all necessary things including... More

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
3 June 2013

Dear Sir, Greetings from Gem Park Ooty!! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Thank you Vinod Front Office Manager More

Thiruchirapalli, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2013

Hotel tariff is expensive but u surely never regret for choosing this hotel... they have many activities,game show, magic show in the evening to avoid getting bored in ooty evenings.... Fantastic hospitality... My vote is 5 on 5 for their travel desk....

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vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
3 June 2013

Dear Mr. Murugan, Greetings from Gem Park Ooty!! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod Front Office Manager More

Chennai, Tamil Nadu, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013

gem park has amazing rooms with an excellent view .The staff is very courteous and helpful and the food is also excellent.the garden is fab and the entertainment was very good too !the magic show was really very good ... gem park is really worth it !!

Was this review helpful? Yes 1
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
3 June 2013

Dear Sir, Greetings from Gem Park Ooty!! Thank you for staying with us and your kind words about our staff. It is always nice to get a compliment. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod Front Office Manager More

Glendale, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

Gem Park is our yearly destination for Ooty Holiday. We always stay at Gem Park. The hotel is very well known to us and we experience the warm and courteous service extended by the staff of the hotel. The manager Mr. Vinod makes it a point to see that we are comfortable and overall a memorable holiday evertime!

Was this review helpful? Yes 1
vinodgempark, Front Office Manager at Gem Park-Ooty, responded to this review
25 May 2013

Dear Mr. Aravind, Greetings from Gem Park Ooty!! We thank you very much for your feedback and encouraging comments, which really encourages us to do better in days to come. We look forward to welcome you back in Ooty in near future and we assure you of our best services at all times. Regards Vinod Front Office Manager More

Bangalore, India
2 reviews
2 of 5 stars Reviewed 21 May 2013

There was a significant deterioration in standards since our last class getogether in 2011 when it was still a Holiday Inn Property. Room keys kept getting deactivated. But what was most troubling was the discriminatory and unethical pricing of rooms with preferential pricing for some groups during the same period with sly request not to inform others.

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Hotel Summarization (Beta)

What travellers say

  • Swimming pool(11)
  • Hill stations(6)
  • Toda cafe(6)
  • Room service(5)
  • Chinese restaurant(5)
  • Holiday inn(4)
  • Travel desk(3)
  • Very good(3)
  • Leisure trip(3)
  • Excellent room(3)

Additional Information about Gem Park-Ooty

Address: Sheddon Road, Ootacamund 643001, India (Formerly Holiday Inn Gem Park-Ooty)
Region: India > Tamil Nadu > Ootacamund
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Ootacamund
#9 Romantic Hotels in Ootacamund
#13 Family Hotels in Ootacamund
Price Range: £
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Gem Park-Ooty Hotel
Holiday Inn Gem Park Ooty
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park-Ooty India/Ootacamund

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Gem Park-Ooty
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