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All 70 Ootacamund hotels

Sinclairs Retreat Ooty

3.5 of 5
Gorishola Road,, Ootacamund 643001, India
Hotel amenities
Sinclairs Retreat Ooty
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Ranked #17 of 70 hotels in Ootacamund
Most recent review
5 of 5 stars Reviewed 14 June 2013
uberoi New Delhi, India
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115 reviews from our community

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New Delhi, India
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

excellent location, personalised approach by chef sohan who made us feel king size, room service is poor, pathetic house keeping, congested rooms with hardly any place to move around. sheetings & mattress was also old. air conditioning starts in night time only really funny argument.

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Coimbatore, India
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 June 2013

the property is located away from the main town of ooty. it as the best view of the town of ooty at night. must visit place for photographers. food at the hotel is good. the staffs are very friendly. i would sure go again to this property for a stay. all the properties of Sinclairs are very clean and well... More

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See 2 more reviews by Gugan_Ilango for Ootacamund
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
7 June 2013

Dear Guest, We really appreciated your review and were very pleased to read how impressed you were with every single aspect of your stay from the setting, to the location and the food. Thank you also for your kind and enthusiastic remarks about our staff. It is rewarding that their genuine friendliness and willingness to help are so valued and... More

BLR
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2013

Walking into the hotel was a nice experience . But was dissapointed when we got into the room. The Room was not a good one with a bad smell . It was quite a bit of arguement that followed , but thanks to the GM Mr. Sumit who intervened on time . He immediately instructed the staff to move us... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
7 June 2013

Dear Guest, Thank you for your wonderful comments in regards to your recent stay with us. At Sinclairs Retreat Ooty we want all our guests to feel at home away from home. Your encouraging comments certainly put a big smile on all of our staff faces. It was a delight to learn that they made your holiday enjoyable. Your compliments... More

Mumbai, Maharashtra, India
1 review
3 of 5 stars Reviewed 26 May 2013

The property is ideally located for a vacation. Its scenic n away from the bustling crowd. Food was very tasty and the Chef Shri Shoben was keen to interact with the guests in the restaurant to know the feedback. He sincerely implemented the suggestions made and prepared food even out of the menu. Neverthless the stay is not worth the... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
29 May 2013

Dear Sir, It is never pleasant to read about an experience as this, I am disappointed to hear that it is a negative encounter with our hotel that moved you to post your first review on TripAdvisor. We strive to exceed customer expectations but I do recognise that in this instance we have fallen short and would like to sincerely... More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2013

the first look of the hotel is breath taking, so nicely placed on the landscapes, this is a property which all should visit for the view it offers, The entrance with the beautiful flowers gives way to a lot of imagination. Was invited by my friends for a get away. The reception staff were very courteous and efficient in handling... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
29 May 2013

Dear Sir, Many thanks for writing to us in such great detail and with so much admiration. I am very pleased to learn that your stay was a wonderful experience, just as you hoped it would be. We agree that the views from our hotel are beautiful, and this is a great selling point for us. Enveloped by the clouds... More

Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 20 May 2013

Ooty was sold out that weekend as it was a long weekend in the south of India. Holiday inn and makemytrip lost my booking and after a painful and anxious wait in the waiting area , I was shown into a dingy room in the basement. Scooted from there and after speaking to Sinclairs, found that they had rooms. Was... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
29 May 2013

Dear Guest, Thank you so much for this great review and for choosing to stay at our hotel when in Ooty. I am pleased to hear that the team at Sinclairs looked after you so well. I have taken the liberty and have shared your comments regarding the food at Pine n' Petals with the F&B team who were delighted... More

BLR
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

An excellent place to visit and relax.. The location is perfect and away from the crowd and rush.. Great view from the lawn and the lobby... Its a very clean and well maintained facility and lawn.. The food is just amazing !!! And full marks to the Chef.. Very friendly and hospitable and makes one the best chicken and fish... More

Was this review helpful? Yes 1
GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
29 May 2013

Dear Sir, Many thanks for posting such a great review on TripAdvisor. It is a pleasure to hear you thoroughly enjoyed your stay with us. Your compliments about the location of the hotel was a delight to hear. Being the highest located hotel in South India, Sinclairs Ooty offers a breathtaking view of the Blue Mountains, popularly known as the... More

Bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Stayed 2 days at Sinclairs Retreat Ooty. Near to Ooty Town just back side of Tea factory. If you have car it is easy accessible to town at any time. They have big park out side the hotel where we can spend more time in the morning & evening. Indoor activities are maintained well, but sometime it is very crowded.... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
13 May 2013

Dear Guest, Thank you for staying at Sinclairs Retreat Ooty. it is always a pleasure hosting you. There is nothing more rewarding than your recognition and encouragement. I am very delighted to hear that you were happy with the food in the restaurant, although you found it pricey. It is disappointing to note that service was lacking, and you faced... More

Coimbatore, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 7 May 2013

We have visited this property on 3rd of may 2013. First we read the reviews in tripadvisor and had some second thought about the hotel. But the hotel is not as described in many reviews posted before. The hotel is really at par with any 4 star category hotel in a hill station but lacks swimming pool. The road to... More

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
13 May 2013

Dear Guest, Thank you very much for your feedback following your recent visit to Ooty. We appreciate and value the time you have taken to share your experience with us on TripAdvisor. We are extremely thrilled to learn that we exceeded your expectations during your stay with us at Sinclairs Retreat Ooty. We will share your positive comments with all... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 4 May 2013 via mobile

Worst service i ever had seen u really get angry of tat slow service ...but Gud location and Gud three slantin grass ground.....if u luk for betr room u can go to hotel Astoria it cheaper with many complimentary but outside Sinclair is betr

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GM_Sinclairs_Ooty, General Manager at Sinclairs Retreat Ooty, responded to this review
7 May 2013

Dear Guest, We are very grateful for your feedback. It is good to hear that you enjoyed the location of our hotel. We were most concerned to learn about the inconvenience you faced regarding slow service. I would like to express our sincere apologies. We want to assure you that we have notified the service staff, and in our continuous... More

 
 
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Additional Information about Sinclairs Retreat Ooty

Also Known As:
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India/Ootacamund
Address: Gorishola Road,, Ootacamund 643001, India
Region: India > Tamil Nadu > Ootacamund
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotels in Ootacamund
#20 Romantic Hotels in Ootacamund
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enveloped by the clouds at 8000 feet and located exactly where the "Queen of Nilgiris" was discovered, Sinclairs Retreat Ooty is the highest located hotel in South India and unquestionably the best located hotel in Ooty. The hotel has 79 rooms and suites, and two villas with interiors that are modern and charming. The luxurious rooms are equipped with tea/coffee makers and cable TV. The valley view rooms offer stunning views.The resort is equipped with an array of facilities. This includes a Wi-Fi enabled reception area overlooking a three level-landscaped garden, Deluxe, Superior, Premium Suites and Deluxe/Honeymoon suite, conference and meeting facilities; three halls - Regal, The Windsor and The Summit and an open area - The Terrace. Fine dining at Pine n' Petal, a multicuisine restaurant, The Portico, a coffee bar for beverages and snacks, and High Point Bar, a stylish bar and a cool cocktail lounge.The highlight of the property is a vibrant entertainment and recreation zone with indoor badminton, pool table, table tennis, board games, video games, kids play area, library and lounge. Moreover, the hotel comprises of a fitness centre with gym, steam, sauna, and spa. ... more   less 
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