First trip to Bali for me and my friend. When we first saw the Paradiso we thought oh dear. However we stayed for two weeks and enjoyed it very much. Beautiful gardens. Situated close to everything. Short walk to Kuta and our favourite restuarant Neros. The staff are fantastic. Fresh sheets every day, rooms spotlessly cleaned. Enjoyed the pool area.... more

We would never stay here again! We could not shower without a flood in the bathroom. When we spoke to reception about this, all they offered was to send housekeeping to clean it up and after a second call and 20mins they arrived. This happened 5 times in our 2 night stay. Breakfast could be improved with the chilling of... more

The Hotel grounds were very nice and the Hotel Staff were quite friendly and obliging where possible...but thats where the good comments end...we found the rooms to be very old and run down...the shower and b/room tiles were stained and dirty..the pool (although looks good in photos) was very dirty...with ciggarrette butts and grimy oil slick floating on top...very unhygienic...the... more

As this is our first trip to Bali, we were pleasantly surprised to see that our 3 star hotel had turned out better than what we had imagined (as compared to 3-star hotels in nearby Asia countries). The service was great - we requested for several items from housekeeping (e.g. extra pillows, travel adaptor) and it was delivered to us... more

we actually stay here at the last minute due to one of our entourage ending up in the hospital across the road. The room cost $US 60 a night, was a major rip off. staff were unfriendly, we ran up a large phone bill due to the front desk mis-directing overseas calls. The rooms were okay, toilet was quite dirty... more

I recently come back from Bali on Aug the 29th. There were 16 of us ranging from 60 to 2 years old. Apart from the mix up with rooms at the start it was GREAT! The hotel staff could not help you enough, always happy, friendly and ready to assist. The rooms were cleaned every morning with fresh linen and... more

My husband,our 5 children ranging in ages from 5 to 17,my parents and my brother and his fiance stayed for 2 weeks and it was awsome. Rooms were of a standard we expected being aware it was a 3 star hotel however our rooms were cleaned every day. Staff did an amazing job cleaning,replacing complimentary water bottles and floors were... more

I checked in at around 1.30pm. The room hadn't even been made up at this point in the afternoon. Service was about par for Bali, which is to say unimpressive; reception staff weren't forthcoming with information or assistance. The room itself was not good - cracked tiles, damp marks and mould around the (very noisy) air conditioning unit, lighting was... more

Hotel is in a good location and that is it! Needs alot of money spent on upgrading and maintenance. Rooms are shabby furniture is missing or broken, sheets and towels are thread bare, stained and grey in colour. There was a lack of pool towels and sunbeds. Pool area needs alot of work the staff around the bar are lazy... more