what a friendly hotel . we went for my sons birthday and had the best time . staff were so pleasant and the food was great . the pool warm and inviting. they will see us again for sure more

We booked to go to Bali for my boyfriends birthday. We stayed in a garden suite which was lovely..you get your own private little garden. The room was very nice with comfortable beds, bathroom was great you get a bath and separate shower! The hotel was spotless..Staff where really friendly! They even gave us a birthday cake to celebrate my... more

Arrived to be told the Bar and restaurant were about to be renervated, which happened the next day. We were asked to use a temp. dining room which would have made any back packer hostel proud, totally unacceptable as we should have been informed before we booked (only 2 days earlier). the airconditioner sounded like a mac truck and leaked... more

Have just returned from a great 8 day trip to Bali . Had a great time at the Istana Rama ; staff couldn`t do enough for us . A tip for all those who have whinged about their stay - get off your high horses ; perhaps if you were polite and civil you would have had a different experience... more

Stayed at the Grand Istana Rama for 6 days .. hated it. Within the first 12 hours we changed rooms 3 times. We never got to the room that was written on the meal voucher which I assume was the room we were meant to be in. Rooms were clean and adequate. No shade around the pool, water hot but... more

Stayed here as apart of an travel agents educational group. Rooms were a bit worn - lizards on the walls and ants in the bed made for terrible sleeping. Breakfast was ok if you could find a peice of toast without an ant on there. Pool was ok - pool bar was standard but no stools in the pool made... more

I stayed at this hotel once. When I rang to book a standard room they told me they only had deluxe rooms available so we booked one at extra cost. When we got to the hotel they put us at the back, on second floor and told us that was a mistake and the deluxe rooms were occupied. However, becose... more

we stayed with a family group of 21 people including 2 babies and our mum who turned 70. the people that worked at Istana Rama were great they could not do enough for us even supplying cakes for birthdays, it was very clean and the bathrooms have been updated. The only thing I was not happy with is the price... more

This hotel is in a good location. Across the road from Kuta Beach and within 10-15 minute walk of the main strip of Kuta shops and restaurants.We stayed six nights in a Superior Room. The rooms are larger than a standard hotel room and we had no complaints about cleanliness and service. The hotel is a reasonable size but not... more