Me and my husband was stay in Sheraton at 27th floor (Executive Tower). Cause we took this room, we can had meals in Executive Lounge. It is a modern room, trendy and quite. From the balcony, we could see the beautiful view of Surabaya city at night. It would be very nice if the management can provide chairs at the... more

I am staying here on Business trip and was staying in its preferred room on 17th floor. The room was spacious.. I can't imagine their executive room as mine was large already. The bathroom has a bath and a shower, spacious also. They provide complete amenities (I dont like the smell of the bath gel though) and a reliable hair... more

Great Location, just next to one of Indonesia biggest shopping malls..... Beautiful swimming pools, with resort feel. more

The Sheraton Surabaya is located above Tanjungan Plaza, the largest mall in Surabaya. We last stayed in this hotel in mid-2007, and although we are big Sheraton hotels fans, we were very disappointed. With this in mind, we were not especially looking forward to a second stay. However, we were in for a pleasant surprise. The previously shabby guest rooms... more

After 18 days travelling in Indonesia, I spent a final night here. Although, due to a mishap, I arrived rather ragged, and unkept, but was greeted personally and services explained to my circumstances. As an spg gold guest, I was upgraded to a great room, with even a beautiful orchid in the bathroom. The room was very clean and the... more

I was very happy to stay in this hotel for two nights in the beginning of April this year, and I would really like to go back in the future because this was one of my best hotel stays ever. The room was very nice, modern and spacious. Wide screen TV with lots of international channels, High speed internet, very... more

Gorgeous- upgrade to Starwood floors - really clean and crisp. Fast internet - shocking since have had horrible service all over Indo. Nice hotel. Clean- super staff. Was there one night- right nect door to huge mall Tunjungan Mall. more

Been to Surabaya three times and always stayed at Shangri La Surabaya. Decided to try out Sheraton Surabaya. Location : Is perfect. Connected to Tunjungan Plaza. Within walking distance to the infamous Pasar Genting to buy the prawn crackers, cashewnuts and smoked fish. The nearby grocery store is useful for last minute shopping. Room : Stayed in Premium Deluxe Room.... more

One important thing you should know about this hotel is its adjacent location to Tunjungan Plaza, one of Southeast Asia's largest shopping mall. You can practically go down to the lobby and start shopping (Louis Vitton store is located at the hotel's lobby). Location was perfect, in the heart of Surabaya. Warm welcome by receptionist as well as satisfying welcome... more