I really liked the hotel even if the hotel clearly has its best years behind (former Hyatt). I stayed on the club floor and received a free upgrade to a suite. The garden I'd beautiful and it really is a 5 star hotel and it shows it. The hotel is outdated and Internet does not work perfect but if you... More

Present hotel name is Hotel Bumi used be Hyatt regency. we move to here from mid class.Larger room than standard hotels Good variety of breakfast especially local foods. Excellent staffs. Only one thing I felt inconvenient was a plug of bath tab.did not work.

Actually, i want to say it's a great hotel. If the room condition in better state, i will say this is an excelent hotel. Located is quite center of Surabaya, easy access and easily get taksi. 1st storey lobby is just amazing, with a garden on the opposite of the lobby. Price is average with say for 5 star hotel.... More

Great hotel run by local hotel management chain before the hotel was Hyatt hotel. Still same faces working here and have a great pool, spas and great dinner buffet at night mostly a local cuisine. Great live music at Tavern pubs. hotel is not far away from nearest big mall call Tanjungan Plaza.

I did not stay in the hotel but we had an excellent dinner in the courtyard garden on a Sunday night. The menu was street food served hawker-style. It was a simple but tasty, traditional Indonesian fare with Gamelan background music. The staff were attentive and friendly especially Indah who had recently trained in Singapore for 6 months.

I got a good rate for a deluxe room as they offered special deal. It's an old hotel with old furniture.   The garden is just beside the receptionist area. It's quite big with Borobudur statues and ponds. Nearby is a restaurant by the garden serving traditional Surabaya cuisine at night. I got a room in the corner and it's... More

Stayed in the hotel during my recent trip to Surabaya. Very centrally located in downtown Surabaya. Rooms very spacious; however a bit old and need to be renovated. Staff very attentive and helpful. Good breakfast. Would definitely return on my next trip to Surabaya.

I am staying at this hotel now, and we have just been given free wifi on a trial basis. This makes a considerable difference to our day. Breakfast in my opinion is very good. If they don't have what you want, you ask for it and there it is. I've had something different every day, Indonesian, English, Continental, and the... More

Nice place to stay... Eventhough the place is old but all the staff is welcoming the guest.. Only the old things need to change the new one.. The food has a lot of variation, cleanliness need to improve more.. However this hotel isn't bad for all the travelers..