Stayed here overnight. The hotel is about 20 mins fr the airport. There is a pool, 24 hour resto (one of the best nasi goreng I had), free popcorn in the lobby. The rooms are good sized, clean and with enough english channels for non-indos to enjoy. Price is quite fair and staff is friendly and competent.

I've stayed twice at narita hotel and spent few night with family. it was a nice hotel, reasonable price, clean and spacious room. the service was nice and prompt, they serve very simple breakfast: nasi goreng (fried rice), if you don't like the menu, don't worry. just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus.... More

narita surabaya?big dissapppointed for me cz services and some employees not well trained to serve customer.far from 3 stars hotels standart.i didnt get my questions answered well and pollite by the receptionist.i dont recommend this hotel..

This hotel is in the middle of everything, price is in the middle range (US$ 50ish depending on the timing), so is the service, the room quality, restaurant selection etc. If you are not looking for any fancy hotel with the basic services, this is your hotel. The music that they play in the lobby can be quite loud when... More

One major disappoinment is, it doesn't have a swimming pool! But the management seems doing their best in the area of: -Room: all rooms are spacious. The different between a lowest price room and a higher one, is interior detail, but the rooms size are just the same (also the lowest ones are located on higher floor). -Services: almost all... More

There was a excellent service in narita hotel, and its not just about the price is low but the architecture, the javanese song that played, cleanliness and very javanese type of decoration, makes me want to comeback everytime. so i think Narita have a very potential and attractive facilities. I am sure most guests feel the same way