Checked in on 1st June for 1 night stay. We got a connecting room for family of 5 and requested NON Smoking room via my buddy. Disappointed when we opened the door of the room with the smoke smell present. The 2 rooms were smoking room and the smell went to our clothings and our bodies. The wood trimmings in... More

we stayed at this hotel for 2 days, the hotel location is quite strategic, we can find a wide range of food places within just around the hotel it's called "Merdeka Walk" The hotel is located on the 9th floor of palladium mall, hotel facilities such as restaurant and the pool is quite nice , and the cleanliness of the... More

on the outside, it certainly doesnt look like much...but once inside, you'll be treated to another level of comfort! To begin with, their reception is at 9th Floor, yes- even tat is on a whole different level than other hotels. the pool is also at level 9 jus outside the recep area. room @ level 11 is clean and nicely... More

Well it's quite tricky to reach the lobby itself, but all amazed once my feet stepped on the lobby gathered with the restaurant on a long view. Service is satisfying, cozy spacious room facing the pool. Fitness facility is awful, but doesn't matter for business traveler. Great view when the night comes, I mostly fond of the poolside atmosphere, comfort... More

The hotel is very strategic in the center of town. It is not far away from Polonia Airport of Medan. Receptionist was great, staffs were very helpful. Breakfast was good, even the choices were not many as 4 star's hotel. Room was clean, but need some repainting inside the room. The only weakness was Free Wifi connection. Forget it, bring... More

We booked this hotel as we wanted a relaxing luxury retreat after some nights in guesthouses at Lake Toba. When we first came in, we were quite impressed with the opulent decor that reflects its 5 stars. But that stopped there. After checking in, the hotel's 2 tiny elevators took forever to arrive and then we found out one of... More

Stay for a night and got myself a nice room #1106 looking out to the pool. The staff were professional and everything was great. I'd recommend it to all and would definitely stay here again in my coming trip.

Stayed here for 2 nights. Hotel is in a good location.. Food is great. Extensive breakfast and room is very comfortable.. Pool is very clean. Clean towels are always on loungers, I really couldn't fault this hotel..

Only 15 minutes from the airport, we took beca from outside the airport front gate that cost us 35000IDR. The hotel is located at level 9 which is at the top of Grand Palladium Mall. We booked 2 nights stay using booking.com and got free upgrade to pool terrace room which surprisingly very nice & easy access to the beautiful... More