The location is good. There is no wifi. The condition of the hotel is average.The aircon is not cold and in my room it let out some black dust from the aircon vent which made the room dirty. The bathroom sink was not working. Breakfast selection was average but they had both western and local cuisine.

The staff at Garuda is extremely nice. The rooms are clean but nothing fancy. NonSmoking Rooms were not available. At night the lobby is one big bunch of smoking male visitors. Airco in the room is not functioning 100% and produce a lot of noise.

I booked the hotel from Kaha travel agent right after our arrival at Polonia Airport. It was pretty cheap, around IDR 350.000 for a 3 star hotel. I didn't know what to expect as I never read any review about this hotel. First impression was good. Nice little lobby, effortless check in with nice bellboy. Our room was nice, clean... More

The hotel condition not within our expectation. The deluxe room were too small and make me feel drown. The aircond condition also not properly function. They claim the hotel is 4 star, but i feel it just 2 star only. NOT recommended u all to stay here....

First impression at the check in counter was already make me feel the service not as expected. Took me almost 45 minutes to get the room with the reason given was room not ready even I checked in at 3:15pm The room I stayed at new wing, Superior was too small compare to the price charged. To move arround in... More

We checked into this hotel after arrival and dinner. The lobby was crowded but looks cozy. They gave me a deluxe room with a king sized bed at the old wing. Clean and nice room with ample space to move about. Free wifi access available at the lobby but inaccessible in the room. Had to open the door to gain... More

I've stayed at this hotel twice. First stay, they put me on one of their old room. It has one king sized bed, old curtain and furnished, but clean and comfort. Even though the bath tub was small, I sure enjoyed my stay there since they provide good service and good breakfast. We can enjoy the breakfast at their poolside,... More

Actually i stayed in this hotel for 3 nights because i have some event from Beswan Djarum, I stay in double bed room and found it was very cozy and the conference room also quite large and full facility, the location is near city center where Masjid Raya and Istana Maimun lies, the breakfast also very nice and delicious, various... More

Arrived there quite late, almost midnight and they gave us a nice rooms with a very reasonable price. Very helpful staffs and didn't have to wait long for orders. The swimming pool was almost empty, which was good for me though. The room was quite small but nicely arranged and clean, couldn't complain. The only thing is that they didn't... More