Emerald Garden is one of those hotels that could be categorized as half and half. The hotel hasn't able to show it's thorough comprehensive service and accommodation yet. Accomodation : The rooms was outstandingly clean and well maintained. the corridors were well polished. Room facilities, bathroom, carpet corridor, all of them were very nice. The environment and ambiance was worth... More

The room is clean, comfortable and modern designs. Staff is very friendly and we were warmly welcome.Nice hotel and comfortable. AZITA AMINUDIN MALAYSIA 22nd Apr.2012

It took 2 hours to reach at Medan from Berastagi.I was really tired for me and my family.From the outside of the hotel, it looked very beautiful. The hotel looked very clean and big. Pros:- 1. The room is big and it is clean. 2. The service was really good and the staff was helpful. 3. The have many facilities... More

This hotel is in town, a good 20 minutes ride away from the airport. The facade, while remain old, hides a very classy interior. The hotel is going through a phase by phase renovation with the rooms being completed first with the lobby and the karaoke following suit very soon. What I like: a. distance from airport ( please enjoy... More

I was there again holiday and was Amazaed with the new renovated look! 2 thumbs up! I highly recomended with affordable price. Room is clean, tidy and Calm decor. Don't forget to try their Beef Kway Teow in the Chinese restaurant. Something different that you can't find Elsewhere. The cheapest dim sum I had Ever had. I wil be back... More

I was relocated to this '4*hotel' when the hotel that I originally booked suffered an electrical breakdown. The service staff knew little English and were impatient with their replies. Rooms were old and there was a smell (and a worse smell on the beds and pillows). Breakfast was awful. Food did not look fresh or appetizing, except for the local... More

I stayed at the Emerald Garden for two weeks in July 2009 and was overwhelmed by the friendliness and kindness of the staff. The hotel is badly in need of redecorating, and we were told that it will soon be overhauled. Once we looked past the grotty wallpaper at the smiling faces of all the staff, we found we were... More

I was there in Emerald Garden International Hotel - Medan on the 8 to 10 August. The room rate is reasonable and service is good. What I like most is the breakfast, very local. I ate the porridge from the buffet table if I am not mistaken 3 rounds. It was so delicious. You may wnat to try this...when I... More

I stayed here because i I took a course which was held in the same location, in order to save time and money. An old hotel which I guess need to be renovated soon, When I get off the elevator on the second floor --- where the convention room is -- it was stink and so humid. If you need... More