My family of five stayed here last summer. We had booked our reservation over the Internet for $216 a night. We missed our connection to Israel and arrived a day late, so they told us we had "canceled" and our rate for the rest of the nights was $260, even though we called to tell them we'd be arriving a... more

I stayed at the Mercure Suites In November 2007. Management had problems finding my reservations and I had no option so, took a room on second floor. I complained to the manager and eventually management called back with apology saying they had found my reservation after all but still stuck in room on second floor. The hallway carpets were quite... more

I stayed at the hotel, getting exactly what I expected - getting Israeli hospitality in Bat Yam. Bat Yam is not Tel Aviv, and I wouldn't expect them to give me American service because they aren't American. I knew that if I was due something and I didn't get it, I asked for it, and then reminded them again until... more

I'm in the hospitality business and I know very well, as frequent traveller, how are the 4 stars hotel: this hotel has no idea of what is the hospitality! As soon as we came( we were 4 rooms)they leave us for half an hour without saying anything, donb't caring that we were arrived..after this( consider that there are only 2... more

We stayed at the Mercure Bat Yam late December 05 through January 06 (7 nights). After reading the previous review (as well as a couple I found elsewhere), I was horrified at the prospect of staying there, but I had no choice for various reasons. I did not have anything near the isues of other reviewers, and I believe that... more

We were looking forward to staying at this hotel. The photos online are impressive and it seemed to be a modern and new hotel. When we arrived however the nightmare began. The room was tatty and dirty, the faucet was hanging out of the shower wall and the tiles cracked. I ordered a crib for my toddler, the mattress was... more

Cet hotel ne correspond pas a un hotel 4*. L'accueil est moyen, le personnel n,est pas professionel et il regne... more

katastrophaler Service, nicht aktuelle Anfahrtskizze, der ganze Ort ist für Monate eine einzige Baustelle und auf der Website nicht der... more