I was pleasantly surprised with this hotel-- in a good way. I booked this hotel because of it's price and what that included- free shuttle to and from the Albany airport, breakfast and a shuttle that would go to Empire State Plaza for $5. What I found upon arrival was even more. Shuttle- Check. Shuttle Downtown- Check PLUS. It includes... more

Great Hotel for the money. Unlike other other hotels where the rooms have outside entrances I like hotels where you can get to your room from the lobby. I hate walking a mile outside just to get to your room. With kids it feels safe too. more

I travel a lot for business. Last year I stayed here and the stay was ok. But this visit wasn't I in for a surprise. Wonderful. The rooms were fresh and clean and the staff friendly. I look forward to my next trip to albany. I will be staying here for sure. Thank you Best Western for making me feel... more

people were friendly, sevant and professional room was clean andfresh location is not bed but it's beauty it's close to shopping places. service was excellent more

I came to Albany for business and since I'm a Gold Crown Club member I decided to stay at the Best Western Sovereign Hotel and I am very glad I did. I was greeted by very friendly front desk staff who kindly gave my a big delicious cookie and a bottle of water. My room was the cleanest I've ever... more

I wish I could say that "You get what you pay for" with this hotel, but I certainly did not. Very outdated. Horrible fitness facilities, and an attached restaurant that is more pub than restaurant. more

This hotel was ok, not great. Nice lady on check in gave us free bottled water and yummy cookies. Room was a little old but not awful. There is free wireless internet but no desk in the room so had to sit with laptop on my knee to work. Room was supposed to have a microwave but it didn't. Not... more

I didn't know what to expect when I booked the room but the fare was cheap $89.99 and it was right across the street from my sons college (SUNY ALBANY), walking distance. The stay was pleasant, they offered us a Giant chocolate chip cookie when we walked in, the hallways were clean and the rooms were as to be expected... more

I had a work related conference in Albany, New York and I've stayed at the Best Western Sovereign Hotel in the past because it is in a great location and I was very impressed this time round. Apparently the hotel is under new management and the new owners have really done some great improvements. The overnight room I stayed in... more