Have to say we love this place but this time the room was not so nice. No fault to the hotel but to a customer. I have to say the room we had was vandelized. Who ever did the damage should be very ashamed of themselves. We think if others would take care of things in their room the hotel... more

My other half and I stayed at this hotel for one night only (thank goodness!). We did have a lovely welcome from the hotel management with wine and cheese (as a tour party) and I thought it was a lovely touch by the management. To be fair, the bed was clean and the bathroom was clean but I wasn't impressed... more

I visited this hotel with some colleagues and my room was very nice. Flat screen TV, fridge, new everything. Overall a nice hotel with a little character. My co-workers did not have as nice a room, and when they asked to be moved they were told the hotel renovations are ongoing and not all the rooms had been upgraded yet.... more

Generally the two night stay was okay. The room was clean, but quite small and seemed worn. The room would benefit from renovation - painting, new bedding, and an updated bathroom. The bed, however, was very comfortable. The air conditioner worked well. There is only one small elevator, and since the hotel was full during this stay there was often... more

My German Shepherd , My 16 yr old daughter and myself stayed here for 3 nights. The room was HUGE,( be sure to ask for a Re-Furbished pet room.) The front desk staff was cordial, the house keeping staff was very pleasant. honoring my request to Not service the room, as I had it organized as I wanted it, but... more

I stayed in this hotel for 1 night during my trip from Boston to Niagara Falls in July 2009. Just an average hotel, rate and rooms reasonable, although the furniture was perhaps a bit dated. When I was there, the hotel was full so it was also quite noisy. It is good for a one night stay for a traveller... more

I selected this hotel for family and friends who were coming for my wedding. "Tofer" from the sales office was very helpful. Especially when it came to shuttle service to and from our wedding reception. The front desk staff was friendly and patient with all of our requests and questions. The wait staff during breakfast were nice and helpful as... more

Rooms are clean but dated. Staff was friendly. No major complains. more

I traveled on a stormy day (nearby Poughkeepsie was under water) and was arriving from the west on Interstate 90. The directions given by the Best Western Hotel's directory do not provide help when one is travelling from either I-90 West or I-87 North. It only staes how the find the hotel from East and South. Be advised that if... more