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The Desmond Albany

660 Albany-Shaker Road, Albany, NY 12211
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Ranked #3 of 50 hotels in Albany
4.5 of 5 stars 121 Reviews
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121 reviews from our community

    Trip type
Traveller rating
    54
    32
    19
    9
    7
Date Rating
daltjb
Berkshires
Contributor
13 reviews
28 helpful votes
4 of 5 stars Reviewed 13 February 2012

Very nice hotel...comfortable next to Albany airport and rates under $150. Has a restaurant and nightclub and there are tons of other restaurants with 1/2 mile More

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john j
Swadlincote, United Kingdom
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 10 February 2012

I arrived on a sunday to a country I didnt know , after traveling all day , and arrived in the snow, to a warm welcome from the concierge, who collected me from the airport within 15mins and within an hour I was in a hot bath. The staff were well trained and friendly, cant cope with me getting up... More

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Jane I
Medford, New York, United States
1 review
5 of 5 stars Reviewed 1 February 2012

My only concern is need softer pillows...had a hard time sleeping.. but love this Hotel. More

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Riverdream
New York, NY
2 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

I would definitely stay here again. Everything was excellent. More

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KeyWest16
Albany, NY
Contributor
12 reviews
7 helpful votes
4 of 5 stars Reviewed 28 January 2012

I hosted my parents 40th anniversary party here as well as my best friends bridal shower and my daughters baptism celebration. The first two were excellent and well worth the cost. Food was plentiful and outstanding as was the service. Unfortunately my last event, the baptism was not up to expectations. We chose to hold it in their Lodge room... More

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DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review
14 February 2012

The Staff of The Desmond prides itself in creating memorable events and helping our guests in the celebration of Life’s special moments. While we are very pleased that the majority of our events have an overwhelmingly positive response, we recognize that we have not pleased this guest. We have researched the issues and reviewed this guest’s comment with our staff... More

MJCNewYork_NewYork
New York, New York
Top Contributor
69 reviews
21 helpful votes
3 of 5 stars Reviewed 25 January 2012

Stayed for four days on business, I have been waiting to try The Desmond for a while. The rooms are nice, I would not say they are excellent. I had a room with a balcony looking over the courtyard. The TV's were outdated, the furniture was correct to the time period they are attempting to portray. As for conference facilities,... More

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DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review
1 February 2012

Let me begin by thanking your for choosing our hotel for your conference. We appreciate you taking the time to share your comments about your room and room service dinner. Our Guests comments play a major role in our decisions and the changes we implement. We are disappointed that your room service dinner was not satisfactory, and that the TV... More

Barbara D
Pittsfield, Massachusetts
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 17 January 2012

We had a conference there at work and stayed overnight. The courtyard was amazing, the food was great, and the service was phenomenal. More

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Richard224
Rochester, New York
1 review
4 of 5 stars Reviewed 15 January 2012

I have been in the hotel business for many years and I will say the staff at The Desmond was really good, attentive and willing. The hotel itself was clean and the sleeping room large, comfortable albeit a little dated. I realize there is always some give and take in an older boutique style hotel. It's just part of the... More

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DesmondAlbanyGM, General Manager at The Desmond Albany, responded to this review
18 January 2012

Let me begin by thanking you for your comments. We appreciate you taking the time to notice the efforts of our staff and for providing us with specific details on your conference. Most of the comments we receive are complimentary responses that assure us we are providing the level of service our guests have come to expect and appreciate. The... More

mbags1
Kennebunk, Maine
2 reviews
5 of 5 stars Reviewed 13 January 2012

Staff is very professional. Excellent accomdations. Great restaurants and fun pub. Home away from home More

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moej99
New Jersey
2 reviews
4 of 5 stars Reviewed 5 January 2012

My wife and I got away for a long weekend this past summer. I had stayed at the Desmond several times on business before and always thought she would like to spend a few nights there. I booked one of The Desmond's combination packages that included dinner. We both were very happy with the room and service. The two on-site... More

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The Desmond Albany Also Known As

  • Desmond Americana
  • The Desmond Hotel Albany
  • Desmond Hotel
  • Desmond Hotel Albany
Address: 660 Albany-Shaker Road, Albany, NY 12211

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The Desmond Albany
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