I didn't even get to stay at this hotel. I booked my reservation 2 months ago on the Holiday Inn website. It was a reservation for 4 people, attending a graduation at SUNY Albany this weekend. The choice of room was either 2 double beds, or a king with a pull out couch. I was ok with this. I called... More

This is a large hotel for Holiday Inn. It is next to 87. Our room was clean and not far from the main desk but other rooms are far. The internet worked fine. It is close to many restaurants. Our Saturday night was noisy from about 12:00 to 4:00 am because some young women must have been having a night... More

The first room I was given had mattress covers that did not fit all the way. I looked at one of the beds and there were big spots/splatters of blood on the side of the mattress. There were also crumbs on the nightstand table. I asked to be moved to another room. Same problem with ill-fitting mattress covers but at... More

This hotel is in a great location to shopping , food etc. the rooms were clean to my liking . The best thing about this hotel was the hot shower with great shower pressure ! I know that sounds silly but I hate having a shower with a trickle of water this had great pressure with a great shower head.... More

Warning: Do not stay at this location, I had to switch rooms, not once, not twice, but THREE times. The first smelled disgustingly of cigarette smoke, then the second was all the way at the back of the property down a dark empty hallway, which is not a good idea for a single female traveling along; the exit to the... More

The hotel was configured in a confusing way. The front desk staff explained the awkward setup so fast and poorly that we were lost trying to find our room for about 15 minutes before I had to go to the front desk again to have them explain it better. The room itself was clean but the shower was not clean... More

I've stayed in various hotels around the Albany area, and keep coming back to this one as my default. It's easily accessible off the highway, has a full-time restaurant, and is simply a comfortable place to stay. I was disappointed that my room wasn't made up after my first night there, but there are greater crimes in the world to... More

This location was more convenient than staying in Albany, so I selected it based on that criteria. I ended up checking in late and it wasn't the most convenient customer service experience. The hotel associate was on the phone during all of my check in when I just wanted to get to my room. My room was fine, not extraordinary... More

I booked this hotel for my son and his family and they thought that it was great. They enjoyed the pool very much and loved the king sized bed. They also like the proximity to everything in Colonie. The staff was very friendly and made them feel welcome. Mary R.