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The Westin Chosun Busan Hotel Reviews

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The Westin Chosun Busan

4.5 of 5
737 Woo 1-dong Haeundae-gu, Busan 612-600, South Korea
Hotel amenities
The Westin Chosun Busan
129 traveller photos
Ranked #2 of 144 hotels in Busan
4.5 of 5 stars 213 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Luxury | Top | Best Service
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213 reviews from our community

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Traveller rating
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Date Rating
Bangor Co Down
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Excellent Busan Hotel”
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed here for 7 nights,a mix of business and pleasure. We had a room on the executive floor which was overlooking Haeundae Beach. It was a nice bright room with great views. The inclusive breakfast and happy hour in the evening were very good. The location is right on the beach with a promenade and walks around dongbaek. Check-in was... More

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See 5 more reviews by freddy57 for Busan
Toronto, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Great hotel for foreign visitors and families”
4 of 5 stars Reviewed 3 May 2013 via mobile

Stayed 3 nights using Starwood points. The staff were great and really do their best to communicate in English. My advice is to be patient when communicating with staff and the resulting service will meet or exceed your expectations. Front desk and door staff were very helpful at check-in and we were in our room quickly. Our first room was... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review
5 May 2013

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our hotel room and the services. We are looking forward to have you again and get a chance to provide you with the better services on your next visit. Best Regards,... More

Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“Great beach views, adjacent park, friendly staff and very good overall facilities”
4 of 5 stars Reviewed 11 April 2013

We stayed here for two nights as part of a group of business executives. Excellent overall service and staff. Gym was small but acceptable. Adjacent park great for walking/jogging. Group had a reception at the nearby APEC facility that was stunning and memorable. Opt for a club level room for access to breakfast and evening cocktails. Hotel is out of... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review
17 April 2013

Thank you for staying at The Westin Chosun Busan. We are very happy to hear that you enjoyed your stay with us. Also we appreciate your good comments on our hotel services and the location. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, Sang-jo Park... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Best place to stay in Busan”
5 of 5 stars Reviewed 5 April 2013

Has to be the best property in Busan. Stayed here for 4 nights in February and was not disappointed. The hotel is well maintained and the staff are well trained and make your stay very pleasant. The pool and gym were amazing, as to the restaurant on the lobby level. We had a room facing the sea and the view... More

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review
17 April 2013

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on our facilities and the services. Also, we are very happy to hear that you enjoyed beach view during your stay. We are looking forward to welcoming you again in near future! Best Regards, Sang-jo Park Director of Rooms More

Honolulu
Top Contributor
52 reviews 52 reviews
38 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
“Good value all around but food could be better”
4 of 5 stars Reviewed 4 April 2013

This is an older hotel that has been renovated to the Weston standard. We stayed in a suite which has a large bathroom, but no powder room and a smallish bedroom and living space. The beds here were more comfortable than Seoul (not as hard). They also have a desktop computer which is cool. Very good service even though not... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review
17 April 2013

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on our hotel services. We also would like to apologize for the problems you encountered from the noise during your stay. Your comments have been shared with our management team and the correct measures will be taken to prevent any similar occurrence in the near future.... More

Houston, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“A Tourist Hotel Not Suited for Businesspeople”
4 of 5 stars Reviewed 1 April 2013

This is an excellent hotel if you are coming to Busan with your family. The hotel seems to really cater to families with small children. If that is you, then you will love this place. If not, you might consider a different hotel. For example, the individual rooms do not have Wi-Fi, usually considered a must for business travelers. To... More

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Jen K, Manager at The Westin Chosun Busan, responded to this review
17 April 2013

Thank you for staying at The Westin Chosun Busan. I would like to apologize for the inconvenience you experienced during your stay. We at the Westin Chosun understand the importance of fulfilling each one of our guest’s expectations and it greatly concerns us that you may have a negative impression of us. We are sorry for the problems you encountered... More

Calgary, Alberta, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Excellent business hotel on Busan's largest beach”
4 of 5 stars Reviewed 21 March 2013

An excellent hotel beside the Haeundae beach, and a nice park filled with pine trees and camellias bushes. Not the cheapest part of Busan, but not too expensive if you eat outside the hotel. If you walk back from the beach, perpendicular to the shoreline, you can easily find yourself in the hills above Busan. Also not far from the... More

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Jen K, 매니저 at The Westin Chosun Busan, responded to this review
26 March 2013

Thank you for staying at The Westin Chosun Busan. We appreciate your comments on a location of our hotel. Also, we are very happy to hear that you enjoyed the Haeundae beach and Dongback Island. We hope to have you again and get a chance to provide you with the better services on your next visit. Best Regards, Sang-jo Park... More

Copenhagen, Denmark
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“almost perfect”
4 of 5 stars Reviewed 14 March 2013

Stayed for three days combining business with leisure. Location is excellent, and if you don't get beach side view, don't despair - the other side has a seaview, view of greenery and the Busan skyline at night is also impressive. Liked the spa, it is spa-cious:-) , and the sauna properly hot. Also excellent idea is the 'camping' dinner -... More

Was this review helpful? Yes 1
Jen K, 매니저 at The Westin Chosun Busan, responded to this review
26 March 2013

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on location of our hoteal and the facilities. Also, We apologize for the problems you encountered from our concierge service. Your comments have been shared with our associates and the correct measures will be taken to strengthen our staff training to prevent any similar occurrence in... More

Seoul
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
“Still the Center of Haeundae Beach”
4 of 5 stars Reviewed 3 March 2013

We stayed here over the long weekend. We thought about reserving at the newly opened Park Hyatt, but because the Chosun is on the beach and steps away from the Aquarium, it's still probably the best choice for Busan. We were not disappointed on this, our third stay. Rooms are spotless with a bright white/beige décor. The room service was... More

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See 3 more reviews by Mohammedyu for Busan
Jen K, 매니저 at The Westin Chosun Busan, responded to this review
26 March 2013

Thank you for staying at The Westin Chosun Busan. We appreciate your good comments on our hotel location and the services. We also would like to apologize for the assigned room and crowded restaurant. Your comments have been shared with our management team and the correct measures will be taken to prevent any similar occurrence in the near future. We... More

ohio
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
“Nice hotel, not so convenient location”
3 of 5 stars Reviewed 16 February 2013

We stayed at The Westin Chosun Busan for 5 nights and got upgraded to one of their suites. The room has an ocean view, and it was quite large and spacious. It is also located next to a beautiful park and also next to the Busan Aquarium. The only complaint was the female hotel concierge is not knowledgeable about the... More

Was this review helpful? Yes 1
Jen K, Manager at The Westin Chosun Busan, responded to this review
28 February 2013

Thank you for staying at The Westin Chosun Busan. I would like to apologize for the inconvenience you experienced during your stay. We at the Westin Chosun understand the importance of fulfilling each one of our guest’s expectations and it greatly concerns us that you may have a negative impression of us. We are sorry for the problems you encountered... More

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Additional Information about The Westin Chosun Busan

Also Known As:
The Westin Chosun Busan Hotel Busan
The Westin Chosun Busan Hotel
Westin Chosun Busan
Westin Busan
Busan Westin
Address: 737 Woo 1-dong Haeundae-gu, Busan 612-600, South Korea
Region: South Korea > Busan
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 144 hotels in Busan
Price Range: £££
Hotel Class:4.5 star (4.5*)
Reservation Options:
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The Westin Chosun Busan
737 Woo 1-dong Haeundae-gu
Busan 612-600
South Korea
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Beach view standing on the hotel deck Pool with a view of the ocean and beach; wading pool behind to the right Park side view from 3rd floor room; nice but higher floor recommended for better views Busan Aquarium; 15-20 min walk along the waterfront; nice
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