We went there as a family of 4, my wifey and I and our two chimpanzees- 12 and 15, for an Easter break. It is about half an hours drive from the airport, and as we arrived it looked very impressive from the outside, all lit up shining into the sea. Check in was a breeze, and our rooms on... More

Hard beds. Expensive food. Really really really expensive Nothing too too horrible about this hotel. Rates were reasonable. But I would consider the place similar to most 3 star places I've stayed at. They did have some attractions like a game room. Still couldn't find the pool. Staff was helpful. Dinner was pretty atrociously prices. Even by Hilton standards. Sprite... More

I travelled with a group of friends and spent 3 nights at this hotel last week. I was so shocked at how poor the customer service was. I travel frequently around the world and the service I received at this hotel was so bad that I would not want to ever go back again! The manager in charge of the... More

The staff manager was rude and blunt! The steam room was not working even though the charge was expensive. We complained, and we got cold shoulder. There is nothing to do out side of hotel. I would not recommand at all.

stayed 2 nights at the executive suite in june 2012 (we stayed at the hotel side, note that there are 2 sides- hotel and resort - when booking). booked 2 rooms, 1 ocean facing and the other village facing. rooms were spacious and modern and luxurious. given the coastal location of the hotel, would recommend getting the ocean facing room... More

Visited on business Sep 2010. Very classy, modern, comfortable resort. Good restaurant, live entertainment, many attratrions (including golf, LPGA rated) near by. Electronic toilet setas (really!) with heating... Feels and looks like Grand Hyatt elsewhere. Make sure you try Soju and local mandarins and climb the volcano (need a bit of stamina for that). Catamaran rental is a great way... More

Stayed 2 nights in this hotel during our stay in Jeju. It amazed me upon arrival for its hip modern style with plenty of space. Its situated near the attractions at the Eastern side. Perfect location if planning to watch sunrise at the Seongsan Ilchulbong (Sunrise Peak), which is just 30 minutes drive. There are some restaurants near the hotel,... More

I've been told they consider it a "7 star hotel". Not quite sure if its that insanely perfect but it definitely falls in the general category of a 5 star luxury hotel. We stayed in the main hotel. There is also another building call the Resort. Not sure what the difference is but we never ventured into that building. Location:... More

This hotel is one of the nicest/cleanest/spacious/beatiful/expensive hotels I have ever stayed at. It's huge!!! It took me nearly an hour to explore the ground floor of the hotel (I was looking for a convenient store) and that's not even covering the outside ground. I went to Jeju island on a tour package with my family and seven of us... More