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Centara Hotel Hat Yai

3.5 of 5
3 Sanehanusorn Road, Hat Yai 90110, Thailand
Hotel amenities
Centara Hotel Hat Yai
Ranked #3 of 60 hotels in Hat Yai
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286 reviews from our community

    Trip type
Traveller rating
    40
    146
    71
    25
    4
Date Rating
Bangkok, Thailand
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Centara Hat Yai provides everything you could need for a city hotel. The rooms are great and clean, service is top notch, the restaurant is nice, the bar area is musically a bit tacky but you move on through. If you use their airport pick up service they collect you in a van with cold water and cool towels -... More

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CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
17 May 2013

Dear guest Uneasilyimpressed, Greeting form Hat Yai! We appreciated your thoughts on the recent visit to Hat Yai and the opportunity given to us here down the deep south of Thailand. We are glad to hear that we've exceeded your needs and expectation at large and our efforts in offering an extra miles on our services were recognized. We will... More

Paris, France
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 14 May 2013

You do not usually stop at Hat Yai except if you come back or go to Cambodia, if you go/come back in Malaysia or if you travel to Koh Lipe. The city has no real interest (a small market called Kim Yong about 100 meters from the hotel). This is a very old institution, which gives it a certain charm,... More

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CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
16 May 2013

Dear Guest Jbd01, It's been our pleasure serving you during your short stay with us. We appreciate your compliments on the cleanliness, the bedding conditions and your comment on the internet speed. We have taken good notes and on process of the general improvement on the property. This year, the hotel will be under some upgrading both in public areas... More

Petaling Jaya, Malaysia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 April 2013

Upon arrival, greeted by a team of smiling and friendly staff. Booked 3 premium deluxe rooms and all the rooms are clean and the furniture still look new. Best is the hotel is located right in the heart of all activities................shopping, food, massage etc. Hotel also provide free wifi in the rooms and public area.

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CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
29 April 2013

Dear guest AndrewChoo55, Thank you for sparing your time sharing your good experience for your recent stay with us. We appreciate your positive feedback on our prime location, our staffs friendliness and standards and will do our utmost to push for a better. Please allow us to thank you again for choosing Centara Hotel Hat Yai to be your second... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 April 2013 via mobile

After long drive from Kuala Lumpur. We were greeted with smiles and a drink which good enough for us and bring our spirit back. Room is claen and nothing to be complain about. Location of this hotel is strategically surrounded with malls and shops for easy shopping.

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CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
29 April 2013

Dear guest Cyful C, Thank you for taking your time sharing your good experiences for other travellers. We are glad to hear when some small little things we do here resulted in a guest good impression. It's surely encouraging us to put our extra effort to do more. We wish you a good time back home and look forward serving... More

australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 18 April 2013

We stayed at this so-called the best hotel at Hai Yat for 3 night at their premium delux room in April , 2013 . Very disappointed . It is a tired and old hotel. The area of the room is just standard in area; the furniture looked tired . The towels , though clean but old definitely needed to be... More

Was this review helpful? Yes 2
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
29 April 2013

Dear guest Sepang, We appreciate your honest comments and sharing based on your recent stay with us. Guest opinions are always necessary for our further rectification and improvement. We'll surely look into the matters you've raised and improve them where necessary. WE also appreciate your compliments on our staffs friendliness and their willing to serve. Centara Hotel Hat Yai is... More

Penang Island, Malaysia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 April 2013

Located at the heart of Hatyai...all shopping complexes are within walking distance...tops 20 minutes slow walk...interesting things to see around this area....a lot of massage palours as well....Still a good hotel to stay in eventhough the price has gone up rather drastically from those days...but nevertheless i would still stay in this hotel. A lot of tuk-tuks around the area... More

Was this review helpful? Yes 1
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
29 April 2013

Dear guest CLL 10, On behalf of our team, we appreciate your kind comments and sharing. It's a very useful information for those who hasn't been here before. As always, the management and team would like to wish you a pleasant time back home in look forward serving you again in the near future. Thank you again for choosing Centara... More

Kraków, Malopolskie, Poland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 April 2013

Realy good hotel but on the first day they were trying to trick us they wanted to give us a differnt room than was booked but finaly they said "computer mistake".But the rest was realy good. Good breakfast. The rooms were realy cleen. If you walk out and turn right walk 40 m you shal find a resturant with fish... More

Was this review helpful? Yes 1
CHY4trip, General Manager at Centara Hotel Hat Yai, responded to this review
13 April 2013

Dear Guest Tomasz111, Thank you for your feedback and comments. We are glad to hear that Hat Yai and our apartment rooms suited to your family needs. On the other hand, we thank you for your alert on our checking in procedure. This will be rectified and seek for immediate improvement. Finally, we hope you and your family enjoyed Hat... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 22 March 2013 via mobile

Visited this hotel last year 2012 and found that the hotel located in the middle of Hatyai heart city centre. Doorman offered very good service and assist us with our luggages to the elevator as thier lobby located on the fifth floor(if not mistaken). Lobby area was so spacious with ample sitting sofa. The front desk provide very fast service... More

Was this review helpful? Yes 2
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
13 April 2013

Dear Guest Rahim Thank you for staying with Centara Hotel Hat Yai! We are glad to hear about your good impression on your recent visit. We hope to serve you and your love ones again in the near future! The Management More

Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 11 March 2013

We have been visiting the hotel yearly over past few years and have seen good improvement to room facilities and furnishing. Gym equipment has been completely renewed and is very conducive to work off some weight from the attractive street food. Staff have always been helpful, friendly with charming smile, typical thai hospitality. But one area where real effort is... More

Was this review helpful? Yes 1
CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
13 April 2013

Dear Guest PhangSingapore, We appreciate your comments and suggestions based on your recent stay with us. From your value suggestions along with others we've made changes and improvement on our food quality as well as on its variety. We thank you for your compliment on our gym and our staff and their services. We look forward welcoming you back to... More

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 9 March 2013

Located in the heart of Hat Yai town. Few prominent hotels are practically opposite it, being Regent Hotel and Lee Gardens Hotel. Many eateries, convenience shops, 7-11, shopping centers nearby, with one in the same building. Drive in is usually congested, and time consuming due to throngs of tourists, locals, roadside stalls and vehicles. There are constant policemen stationed 24... More

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CHY4trip, Manager at Centara Hotel Hat Yai, responded to this review
13 April 2013

Dear Guest MELAKABAGUS, We appreciate your reviews based on your recent stay and thank you for staying with Centara Hotel Hat Yai! Your comments and suggestions will be further used for our improvement on products and services. We look forward welcoming you back again in the near future. The management More

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Additional Information about Centara Hotel Hat Yai

Also Known As:
Novotel Centara Hat Yai Hotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 60 hotels in Hat Yai
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 
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Centara Hotel Hat Yai
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