First night, just landed ... And we gonna stay here for another three terrible nights! The whole place, rated 4 stars (probably the stars you see up in the sky), has a nice lobby... That's all. Then the nightmare starts. Old rooms, no Internet although all virtually equipped with WiFi, thousands of excuses, and least but not last a terrible... More

This hotel have big, clean rooms and good service (everyday- they will clean your room).The breakfast is buffet with a lot of choices.The location is quite far but can easily get public transportation. The only problem i encountered is that a lot of staff don't understand and can't speak basic English which is very essential.

JB is a nice, clean and well maintained hotel with good services by warm heart staffs. The best thing is JB price is good too. We rode touring bicycles to Hatyai and our friend took us to this hotel. The bell boys gladly took care of our bikes and kept in in luggage storage room. We were allowed late check... More

The hotel is reasonably well placed (about 5 minutes from Odean and Lee Garden Plaza by tut-tut) in the wet-market area of town and the overall impression is that it’s somewhat grander than some of hotels which are closer to the town centre. The entrance and lobby area are spacious and nicely decorated and the staff very pleasant. Walk-in rates... More

It was one of my worst experience ever. We booked 2 rooms - 1 Superior and 1 Club JB. Upon checking in, experienced the rudeness of the staff, dirty room with a foul smell. Requested House keeping to clean the room and a guy arrives after 1 hour. Cleaning takes place and the room still has the foul smell. Order... More

Stayed at this hotel twice . It has enough rooms for very grand events like 3 Nation Charity Ride for hundreds of participants . Grand banquet hall with delicious table dinner. Excellent covered carpark above ground . Warm and helpful staff. Breakfast spread is good . Location is not central but a TUK Tuk can bring us to the town... More

My wife and I were on our way to Krabi for the 3 Nation Charity Motorbike event and this hotel was one picked as a stopover hotel as it had massive car park space for over 1000 motorcycles that used the town of Hatyai, Thailand as a springboard to Krabi. If you must stay at this hotel insist on getting... More

This is an expensive hotel. The entrance and public areas give the impression of grandeur. But when you get to your room, it looks more like an old motel! In the large basket in the bathroom (which may have at one point offered several complimentary soaps, shower gels and conditioners) sat just one tube of shampoo and shower gel. The... More

We were there for a wedding, otherwise we would have never gone to Hat Yai. Anyhow, if you are going to Hat Yai, you already know it's not a tourist city. With that said, the hotel is old and run down. The rooms are decent size but everything in it look as if it's from the 80's. The bathroom is... More