After reading some of the reviews - we arrived at Banthai a little apprehensive, with printed out confirmation in hand as recommended. Our arrival time was about 10.30am and we knew that our rooms wouldn't be ready till 2pm so came prepared with togs etc in cabin luggage ready for a dive in the pool. We had two rooms booked... more

My husband and I stayed at Ban Thai during Songkran ( Thai New Year in April ) which was great fun.Hotel is in a terrific location, tucked away in an alleyway so you dont get any street noise.Lots of eateries within walking distance and a shopping centre about 10 mins walk.Rooms were quite nice, made up each day usually by... more

this is a really decent ,well located holiday hotel, very clean,edgeof the action , 2 mins to beach and about 7 mins walk to bangla rd, if you can afford the extra book a deluxe pool room, you have ur own direct pool acess and private jacuzzi, Mcd ,Starbucks, mexican, irish bar all part of the complex......its ageing little bit,... more

I really don't know why there are so many people complaining about this hotel, I was worried before I left home after reading the reviews, but I had absolutely nothing to worry about. We stayed here for 12 nights. This is a great hotel, there were 10 people in our group (2 families), we had very fast and friendly check... more

Just back from 10 nights at banthai, located very close to bangla rd, but far enough away that you dont hear to much. Found the hotel to be great, rooms and service were excellent ,very big pools all with swim up bars, the only downside was people would reserve deck chairs in the morning and only turn up late in... more

Good Location on Patong Beach. The hotel is not a resort but just another hotel. There is no resort feeling about this place. The staff have very limited English understanding which makes it difficult to sort out problems with room service, check in and out. Ah....the check out; they actually send some to check your room on check out to... more

Stayed with family members(all 26 of us) for 3 nights..3 of our rooms were not even made up and cleaned and that's when we returned from sightseeing around 6pm! Expect a long waiting period upon checking out....we were in 8 rooms and only 1 staff is handling check out counter, it's a good thing we were early... more

Took a van with other tourists that headed into Patong Beach. Now we thought we were going to be late because flight was delayed at Sydney and we were supposed to arrive to Phuket International Airport by 7:15 which we did so I guess we were on track. Now I read other posts and also tried to interpret the terms... more

My boyfriend & I stayed at the Banthai Beach Resort & Spa for 5 nights in March 2008. It was our first time to travel to Thailand so we didn't know what to expect. When we got dropped off at the entrance via shuttle from the airport (for 150 BAHT each). We were amazed of how big the lobby was... more