We stayed at the Mercure for a week during August, this was our second time in Phuket. The hotel staff were friendly and efficient, we arrived at around 11am and had to wait about an hour for our room but that was no problem as we were well aware check in wasn't officially til 2pm. The rooms were clean and... more

Beautiful and clean hotel, the pool looks exactly like it does in the pictures. The staff are all very friendly and helpful. The hotel has lots of free activities on daily - napkin folding, fruit and vegetable carving, some classes in the gym/pool. Loved the happy hour - we had delicious lychee cocktails every day! Breakfast was great - lots... more

This resort is just beautiful. We booked through a internet accommodation site for a pool view room and was very happy. The rooms have plenty of room with table and chairs and a bathroom that is very clean with a shower and bath. The resort has a beautiful pool with a swim up bar. Our booking included transfer from airport... more

We stayed at the Mercure Patong for 8 nights mid August. We booked a suite, which was located on the 5th level. The balcony had a view over the pool. The room was very generous in size with a large sitting room. The bed was incredibly HARD, firmer than firm and much too hard for my liking. There was a... more

This hotel has the highest internet charge I have ever seen. There is a cafe next door with free wi-fi that is an option. The room was pretty nice and it was clean. The fitness center is not very good. more

WOW! My second year in a row staying at the Mercure and it was even better this year even though i didn't think it was possible. Myself and four of my mates checked in for seven nights. We each booked our own Superior room with pool view and it only cost us 50euro per night each. I think this hotel... more

This is an OK hotel. Not fantastic, not bad. Just OK. Very hard beds. Very small pool area for such a large hotel. We were here for 6 days and the pool was pretty much packed out every day. There must have had 80 people in it for happy hour. Very loud and crazy. Don't expect peace and quiet if... more

We had a greta trip tp phuket- having such a nice hotel was great. The hotel is only a few months old. Its clean & tidy, pool is great, staff friendly & the pool is great. buffet breakfast is good. room service - small portions but yummy- try the club sandwich or the F&Chips- yum! locations- it not right on... more

We had a fantastic time at the Mercure. The room was beautiful. The outlook over the pool was great. Breakfast was really good with a lot of variety each morning. The Mercure is in a great spot. It is close to shops & restaurants and yet once inside you feel like you are miles away from everything. The staff are... more