I've been reading about others experience with this hotel and have been having increasingly frustrating communications back & forth with their management. I purchased my Our Deal in July last year and have made several attempts to book the 7 night stay for 2 with responses like, Hi, Due to the huge response from our promotion we are fully booked... More

We were another couple that fell under the spell of the $199 voucher deal an after reading the reviews we were slightly apprehensive about the trip. We booked 4 months ago and got an email straight back within a couple of days confirming the dates we wanted, we only wanted to stay 5 nights instead of 7 as we were... More

As many others we lost our brains and bought Groupin voucher for one seen "cheap" holiday. Booking a holiday has appeared to be to a nightmare. After several e-mails we finally accepted to upgrade room and got final offer which included taxes, breakfasts, airport transports etc. Agreed to pay half when confirmation was finalized and half before holiday starts. I... More

Great secluded location on a hill top with great views, very quiet and peaceful, yet close to Chalong and therefore tours to any of the surrounding islands. Closest beach is beautiful Naiharn Beach (one of our Phuket favorites), Rawai with their dozen or more great seafood restaurants, and Chalong Temple and the new Big Buddha Temple, all must see Phuket... More

I am another buyer of $199/7 nights deal. After reading negative comments that the resort has communcation and booking problems, I sent e-mail enquiry to Club Mangosteen and was pleasantly surprised to receive the response within several hours. Did not travel yet. But the first impression is positive. More

I do admit they are very quick to response my $199 deal request with flat NO ROOMS available for February and March 2012 but also suggest September 2012 may available. So that is my first shock what about in between dates. Guys it seems some bad smells coming out from that deal but I will let you know when I... More

We like many purchased a $199 deal and are due to travel to the resort in a few weeks time. Before we purchased we did a lot of research in location etc, so I think a few of the bad reviews regarding remoteness didnt check out the resort first. We have communicated with the resort a few times and have... More

The Mangosteen Resort is a small boutique resort. It is beautifully designed and very well maintained. The rooms are actually bungalows...you get your own little hut! It is a very relaxing and comfortable environment. The rooms are very spacious. You a hammock right outside your door and you have a private outdoors jacuzzi and shower area. The resort amenities are... More

Like many others we took advantage of the $199 for 7 days and yes endured a bit of frustration with getting replys to make our booking (But fairness to the resort I am sure they were inundated) Once we did get a reply, we asked if there were upgrade options and paid extra to upgrade to a Royal Jacuzzi Villa.... More