The hotel is set in lovely grounds, right on the beach and offers a perfect stay for a family with young children. Sadly the service was not ideal. We arrived at 2pm after a long drive from Bangkok to find that we had to wait 1 hour 15mins before our rooms were ready. In the evening we went to have... More

Explaination of benefit of acccor card is very poor. My familly has english speaker and Thai speaker but nobody understand about their explaination. Light were cut in the bus room. Regarding to Italian restaurant in hotel, service is good but tast is not good when compared price. Location is good. More

I wouldn't stay at this hotel if I visit Rayong alone, or with my partner. But it is good for family, with its spacious pools and standard services. Other than that, it is nothing special. Pros: - Clean & Safe - Good staff - Large pools - Nice spa Cons or Nothing Special: - Uninspired, bland architecture - Many choices... More

Overall very happy. Rooms were clean. Spa offered a good service. Food was of a good standard. The children thoroughly enjoyed the new slide at the recently refurbished pool area. Check out was very slow (45 minutes). A treadmill in the Gym would be a good addition (you get chased by stray dogs when running outside the hotel grounds). Would... More

This is probably the 10th time we're back at this hotel We're very pleased with it but can agree with most reviewers -There is room for improvement It is reasonably close to Bangkok and it has better weather than the islands in the south The rebuilding of the pool and restaurant was finally ready . Still parasols for sunbeds round... More