Rooms were horrible. Rust and mold in the bathroom with the ceiling needing major repair. New mattresses needed, burns on carpet and stains on furniture. Air didn't work, coke dripping down wall, bulbs blown. Walls so thin you could here the couples on either side of our room enjoying each other till morning hours. Have a back up plan if... more

In its day, this resort must have been a grand lady. Today, she is like a sad Dickens novel. You come with Great Expectations to find the skeleton of Miss Havisham among the cobwebs of the abandoned dining room, still set with dirty, crumpled linens and soiled glasses. Sadly, the owners have completely let this once gracious place become a... more

We traveled to the thousand island from buffalo and when we arrived at Pine Tree Point my husband wanted to head right back home. This hotel is a mess. the rooms are not clean and are very dated. The staff was not friendly and to be honest we left about 20 mins. after checking in. I would not recommend this... more

I am planning my wedding for next summer in Alexandria Bay area. I contacted Pine Tree Point Resort May 4 inquiring about their reception services. I heard back promptly on May 5 with the following info "The website prices. We open for the season on May 15, if you wish you can call and speak to our wedding coordinator." So... more

Most of the reviews on here are cruel and neccessarily unkind. I've come to Pine Tree Point many times, and I've enjoyed every stay. The thing I love most about Pine Tree Point is it's rustic charm, that when I stay there, I know I'm in Alexandria Bay, a location with great views and amazing history. This is completely different... more

I knew I was in trouble when I called for reservations and Margo couldn't even get my information correct. Then the day of my arrival, I called to confirm my reservations. Alice (not sure if that was her name - it was sorta mumbled) answered the phone. I said, “I would like to confirm my reservation for today”. Waited 5... more

Simply the worst I have ever been. Rooms were pretty much run-down, filthy, and full with stains and dirt. The towels they had in the rooms were ripped and stained. The first thing I did when I got home is to shower and I was very close to burn my clothes, not just wash them. I just simply cannot believe... more

We had been to this "resort" 17 years ago and wanted again to spend our anniversary there. In addition, we had attended a very lovely wedding on the grounds and were excited to be returning. Here's what we found: 1) The kitchen was being renovated so no food was available on the grounds. However, there was a coffee machine in... more

The reviews are accurate about the hotel but I wanted to give some explaination for it. My family owns property in the 1000 Islands. Due to the dampness of the environment and being right on the water, spiders are a constant battle for everyone up there. The winters are hard and it takes a toll on the buildings. Also, the... more