My family of four returned home today 4th August 2008. 2 Adults a teenager and a child. We had booked All Inclusive or so we thought!!! This is basically a full board hotel with wine, beer & soft drinks. The beer and wine is only available during lunch & evening meal in the restaurant and by waiter service. If you... more

unfortunately there is no option less then one in the rating. we just come back having spent one weeek with two children. this hotel in no where near to 4*. no safety box in the room no tea coffee facility no mini bar in the room no hair dryer in the room. only two single bed and two mattress on... more

The main problem with this hotel is that they advertise their packages as 'all inclusive' when they are anything but. This hotel doesn't even offer an all inclusive package - only the 'light' version which means no drinks outwith mealtimes and no food available unless at lunch/ dinner time. They also forbid you to bring in drinks and snacks from... more

I and my family have just returned from this hotel today having spent seven days at the venue.Having visited Tunisia on two occasions previous this was the worst occasion and if i had knowledge of this website i would not have enteratained the place in the first instance. It is my understanding having booked All Inclusive in the past when... more

Okay. We arrived at 2.15am. Yep folks thats in the morning. To be told.NO WATER!!! There wasn't even a cup in our bathroom to have a tapful. Everything was shut. Fine..... The next morning. Five hours later. We tried to get basic stuff like...WATER!!! To be told. Not until 11am!! That's when you could get your water and you had... more

Just returned form a week at Serail. Ok first things first. Yes it caters to Italians, yes the music is very loud, and yes the food is appalling. However the staff are extremely friendly and competent English speaker if you approach them, they will bend over backwards to offer advice, guidance and information on what things should cost you. The... more

Beautiful hotel. Staff were very helpful, especially the kids club. They always had something organised for them. Be it archery, dancing, boules there was always something on for them. At the end of the day there would be a presentation of medals for the children and afterwards was the nightly entertainment. The entertainment was aimed at the adults but was... more

After making a booking with this hotel i was reading the reviews it had..and they were awful..i wanted to change to a different one but then thought it would be best to try it for myself. We went half board and the food was delicious..as so was the clensliness of the hotel. The staff were very helpful and very nice.... more

Well What can i say ... I read the reviews on here and thought OMG what have i done .. We got to the hotel mid afternoon and checked in without any trouble our luggage taken our rooms by the porter. The rooms are lovely and clean infact they are spotless i couldnt fault the view over the pool i... more