I returned from a week's holiday at this hotel last weekend. It was fantastic... No one wanted to come home! I cannot understand all the negative comments that are placed on here. Although the hotel is currently predominently filled with French, German and Belgium holiday makers we were made to feel very welcome at all times. (I understand that this... More

I had chosen this hotel via Neckmann , according there brochure all was fantastic , great food, excellent service, kind people etc But the opposite was true : We got a room where that everything was filthy and moldy there was also a stench in the room , asking another room at the reception was also an issue, my “new”... More

Had a great relaxing time. Yes, the staff do not speak much English, mainly German and French, but they did try and have conversations with us, always friendly. The food was good, the beach was lovely and our room was clean, airy and had a brilliant view of the pool and beach.

Having travelled many times to the main land Tunisia we thought we would try the resort of Zarzis adjascent to the island of Djerba- big mistake. From the moment of arrival at 05.30 we were met with such exceptional rudeness that words are not adequate to express. From the reception staff to the restaurant manager through to the general manager... More

if your all settled i will begin ...first off is the hotel its self ..its very nice if abit craggy in placese the pool was ok cold at times and just a bit sandy coz of all the bods getting in arfter they have been down the beach but hay ho there you go ...now the room ...as we got... More

We had so many problems with the hotel and staff that Im not sure which points to mention. The reception staff ( in fact most of the staff ) were rude, unhelpful and surly. There were many times when we were simply ignored - this happened mainly at the bar areas - on occassions when we did get served we... More

Having read all the reviews on this site before our holiday I was quite unsure what to expect. What was accurate is that a 4 star rating for this hotel is incredibly genourous . The family rooms are basic with no frills and consist of bunk beds for the children and two singles for adults, there is no lock on... More

Arrived at hotel 03:20 hrs in the morning 2 hours 40 mins late due to delayed flight & baggage loss of fellow travellers. Reservation incorrectly allocated 1 room for 3 adults, which was inappropriate as 3rd adult was my 17 year old step son. Hotel reception staff surly and uncooperative. Did not have the correct booking data and were unwilling... More

Where do i start,we have travelled all over and went to Tunisia - Hammamet last year. This year was a different story the food is not cooked properly, geared towards the French definatley, bedding only changed once during our two week stay pillow cases never changed, we picked loads of broken glass up from around the pool area, English songs... More