Most important speciality of hotel is the location. It's very central. Breakfast is very good,pool is a little small but i can not like this hotel,maybe the smell of hotel or maybe the peoples didn't make me happy. For 2-3days you can use this hotel but for a long time travel you should find a better hotel.

I stay in the hotel at a work trip. The hotel rated 5 star hotel but I think it should be 3.5 to 4 stars no more! My room was on the 6th floor, I asked for a non-smoking room but the smell in the room and the sheets smelled of cigarettes that was not nice! Meals are ok, there... More

the hotel is worth 4 stars, not 5. The doors seem to be cardboard, if someone talks in the corridor you hear it too well. Also, the nearest mosque must be pretty close, as every morning at 5:45am I got a wake-up shout by the local imam, probably inviting me for the morning prayer ... Double glass would be welcome... More

Me and my family stayed there for 3 nights and couldn't wait to leave. Staff were so rude. Everytime we dialed down for room service we were hung up on so had to go down to reception everytime to order. Staff would bring water, tea and coffee over that you hadn't ordered and tell you it was free, then charge... More

Nice hotel but a bit overpriced. It is well located and the rooms are big, but they could use with some updating. The staff was super helpful and the pool was excellent. Don't get it confused with the other Surmeli across the street.

I have already written one review earlier on this hotel but I stayed again late that same month (April 2012) for 2 more nights and tripadvisor has not allowed me until now (3 months later) to post another review. What a disappointment this second stay was. One would think for a return visitor they would be treated well but ooooh... More

We had a Large room with an interesting "Rain Shower" tub, everything worked. Good shopping area with several old but adequate department stores. While we were there, there were loads of locals attending events. The hotel has 3 elevatators - but only one goes to the 8th and 9th floors - very slow.

rude staff, cold food, waiting to get served at bar while the staff stand infront of you and chat for 10 mins. no safes in rooms,dirty room.

Very comfortable bed. Block out curtaıns. Flat screen TV. Could do wıth more Englısh channels and I wısh I could get some news on Australıa / New Zealand rather than Englısh BBC. Only downfall ıs the desıgn of the shower cubıcle. You have to step hıgh to get ınto what looks lıke a lıttle square bath BUT be very careful... More