We paid £260 each for this holiday so weren't expecting too much. We arrived and were treated to a private mini bus transfer with just four adults on board. The rep - Ufuk (how unfortunate) was a delight - very educated and helpful. Even after our midnight arrival the hotel provided a small buffet to fill the gap. The food... more

Just got back one week ago from the Grand Kaptan Hotel - and we were very sorry to leave. We went to Alanya for a relaxing 2 week holiday and that is exactly what we got ! The hotel is exceptional and I cannot fault it. The food was very good - lots of choice and the staff were very... more

stayed at the grand kaptan for 1 week half board,the hotel was very clean and our room was large compared with other rooms we have had at other locations, it had a great view of the beach and sea,the only real problem was some of the reception staff were rude and offhand especialy if you had a small problem.shame for... more

We stayed at the Grand Kaptan from 25th Sept to 2nd Oct for 7 nights All Inclusive. The hotel is a very nice, it's an ex-casino so is quiet grand when in the lobby. The rooms - Probably the bext we've ever stayed in, had a room over looking the pool. Didn't find the road outside too noisey, but there... more

I have just got back from a 1 week trip to the Grand Kaptan Hotel, This hotel is excellent and very clean, food is great and the staff are very helpful. --YOU GET MORE THAN YOU EXPECT-- We are already looking to book for summer next year. more

Hi, We (My partner, daughter and I) have just returned from a 2 week holiday to the Grand Kaptan. We arrived just after midnight and were greeted by the rep, check in was quick and we were told that we would be able to get something to eat and then taken to our room...We were on the 2nd floor with... more

i have read all the reveiwes on this hotel and have to agree what has been said the only bad points was the entertainment poor at times and the traveling there as well my wife and I found the food ok the room was very good and the free transport to the city ok my tip go for two weeks... more

I have not long ago returned from staying at the Grand Kaptan and overall had a good holiday but there are a few things that could improve. Animation team - They really do only entertain themselves and the evening entertainment was very poor, we found a way of entertaining ourselves. I had to ask 3 times for the kids disco... more

Good Points - You couldnt fault the maid service,. The weather. Some of the reception staff were friendly! The beach - It was very good! Bad points - Repetitive food, same day in day out. ALthough the chocolate pancakes were nice. 2hour minimum transfer from the airport. Although our bus stopped for a comfort/fag break, two hours is still a... more