Myslef, my wife and two friends arrived for a long weekend at the Falez on 8th August at 6.30am after a long flight from the Glasgow. Obviously we were not expecting a room to be waiting for us at this time and proceeded to check-in where were advised by quite a friendly clerk our rooms should be available at 11.00... more

I read some reviews of this place before I went as to be honest was a little downheartned by what I read but decided to see for myself. Sorry to say that every bad review is true!! Lets start with the good points - the rooms are ok; pools ok; hotel's not too far from the beach; tram stop nearby... more

My husband and I have just returned from a 10 holiday staying All Inclusive at the Ozkaymak Falez Hotel which is allegedly 5*. I was there recovering from a very bad road traffic accident back in January and wanted somewhere to be pampered and relax. We had paid for a seaview and balcony - on arrival we had a triangle... more

What idiots! The management and staff have a wonderful oppurtunity to compete with the Sheraton Hotel next door,however they choose to be ignorant and lazy in offering a five star service. On arrival the staff tried to palm four of us in a studio suite with one sleeping on a mattress on the floor despite the fact that we had... more

This hotel was not what we expected at all. Last year we went to the Ozkaymak Marina in Kemer and everything was perfect. So we expected the same from a sister hotel - NOT! Staff not very pleasant at all infact some were quite rude. They didn't speak much English. Rooms were ok cleaned everyday but balcony very small or... more

We stayed at the Falez at end of June - July 2008 and found the hotel not up to a 5* hotel in fact I don't understand how this hotel has this rating. The meals in the main were very bland use a lot of salt if you find something to eat. There is a lot of russian people staying... more

Stayed here on a half board package 16-17 June and returned 20-23 June, Hotel is run down. Rooms a bit 'tatty' - e.g. All chome worn off bathroom fittings, Bird mess on balcony (was so hot that balcony was not used). Staff rude, or did not understand what was being asked (took 2 days and 4 requests to get extra... more

I visited here in Juner 2008 as a part of a package deal. I honestly would not recommend it to anyone. Starting with the good points, it is in a nice location, a few minutes walk from the beach park and the museum. The views of the sea and mountains from our room were really good. The rooms were kept... more

In June we (my wife and I) were sentenced to 7 days misery at the now infamous Ozcatraz . Just for bieng married happily for 25 years. We arrived having read comments by other 'inmates' but thought they were just exagerrated (how wrong we were). We were met eventually by the night staff manager and assumed his poor demeanour was... more