This has got to be the worst ever holiday I have ever been on. Every evening you had to fight to get a table in the restaurant as only open for 2 hrs.the food was cold and sometimes red raw and consisted mainly of chicken, chicken and more chicken. The russians were everywhere and very very rude. The rep was... more

we arrived at the sunrise resort and spa side turkey to find it was like we were in paradise and was really pleased .after our first week a note had been put under our room doors to see reception and when we went to see them they wanted to give us both an upgrade to there sister hotel as they... more

Myself, My partner, My parents and my brother and his girlfriend booked with Thomas Cook to stay at the Sunrise Park Resort and Spa. On arrival, we were upgraded to the sister hotel - Starlight. On entering the Starlight, the reception area is grand and the staff appeared helpful. We were shown to our rooms, which were 5* and very... more

We have just returned from our holiday at The Starlight. Our 1st impressions of the hotel were very good, the rooms were very nice and included a walk in wardrobe (beware of the live wires in there, I got an electric shock!!) The balcony was a decent size, our room overlooked the mountains.This hotel was very impressive and is worthy... more

Bad place for English families. Only caters for Russians Germans and Polish. Made to feel shouldnt be there. No reps, no one speaks English. Not welcome at all.Kids entertainment in Russian or German or Polish. Staff hardly speak English and show they dont approve of English on the resort. Thomas Cook need to make people aware if they intend to... more

i stayed at this hotel for two weeks with my husband and my sister and her husband jointed us 6 days later for 9 days. I stayed in a bungalow which was lovely -it was large and clean and the bedding and towels were changed daily. The grounds surrounding the area are absolutely beautiful and well kept. My sister and... more

seventeen of us travelled to this very dated resort . to be dismissed as we were not russian . hotel dated, dirty and food under cooked, cold and been pecked at by birds and flies .... all entertainment in russian.. i was looked at like dirt and knocked out of way by russians. at night russian beauties walked pathways on... more

We didn't have much choice, given the short-notice decision. therefore we accepted this hotel. On the dark side, the room was quite small and so **, it was obvious that since 1993 when the hotel was supposedly built, no refurbishing or redecoration has been made. Old furniture, carpet, curtains, bed covers. Bathroom lousy (**), small, dark, outdated, toilet seat in... more

We had a really good holiday break at the Sunrise and thoroughly enjoyed our week there, and I would go back and recommend to anyone else who is just looking for a break in the sun. It is more oriented towards Russians but that didn't bother us really. On the plus side: Lovely well kept resort, very large, several pools... more