We have been to this hotel 18 times over the past 20 years both as a family and as a couple.Have just returned home on the 18th Sept from our latest holiday and can confirm that we will not be going back.The hotel has taken a giant step backwards since being taken over by ZEN, The food was luke warm.The... More

My wife and I have been to this hotel many many times, but after this last trip we have to say Never again. since it was bought out last year, there have been many changes, none to improve the hotel (which it neede to keep it as a five star). where to start? The food was always of a very... More

Very nice place. Very few Brits but all that were there stuck together and made it a very good holiday. Generally the food was very good but some days the choice could be a little limited. Most of the activities were geared towards the Russians as the hotel was owned by a Russian business man. However the activities team were... More

Lovely relaxed hotel, beautiful grounds, excellent quality food with loads of choice. Immaculate pools, great entertainment. Rooms adequate, everything you need, good air conditioning, Have enjoyed four great holidays here, lovely staff, hope to go back soon.

This place was a gold mine, with the exception of some Russian guests, the younger ones seem to be very rude and have no time for English people. That aside the hotel and the staff were alwasy brilliant each time we stayed here. Would still like to go back as the reviews are very good. No issues with the food,... More

This was our first experience of flying from Stansted airport. We arrived at Stansted long stay car park to be greeted by a very abrupt and rude car park attendant. When we asked him what to do, as most airport car parks vary, he replied “Have you not read your instructions” and when we pulled over to see if there... More

after reading so many bad reviews...i decided to add my bit...i couldnt think of anything bad to put about the hotel&about the resort...myself&my family absolutly loved it...food great...entertainment fab....thomas cook rep(neil) fab...it was also great to see people there from who we met up with from previous holidays... the staff there are fab&are really good with children...the only thing i... More

This was our Honeymoon and we were travelling with two youngsters (4 & 2). We arrived to a slightly dated looking hotel and questioned the 5* rating. The room was small and all four slept in the same room with a separate bathroom area. The room was average at best. The service at the hotel was brilliant and having traveled... More

Me my fiance and my 8 year old son visited this resort at the begining of Oct,if your thinking of going please dont especialy if you have young children ! We arrived to a very small Family room that was very dated,very uncomfortable beds and only 1 english speaking TV channel not too good when your ment to be staying... More