This hotel was a nightmare.The rooms were dirty when we arrived, and one was stinking of sewage. The hotel took 3 days before they came to look at it. They never cleaned the rooms properly the whole time we were there, and often had no clean towles for us, when I asked for them they just said tomorrow.On the day... more

This hotel is very good and the service is second to none, but we were very disapointed with the accomodation, we were travelling with 2 teenagers and a 3yr old so had booked 2 rooms which were supposed to be next to each other, when we got there (6a.m.) we had to wait ages in reception before being shown to... more

Just got back from a one week stay at the Pine Bay Hotel and I would definately give it 5 out of 5. I went with my boyfriend, we are both in our early twenties, and we had booked a room in the hotel. On the first night we were asked to stay in one of the bungalow rooms as... more

After reading all the reviews i was a bit anxious on what to expect when we arrived. When we arrived at 3:45am we got shown to the reception, we were quickly given our wristbands and given our key and told where to go. The only downfall was we were a honeymooning couple and arrived to the room to find 2... more

well what can i say read the reviews before i went was very anxious about what to expect. we booked a bungalow as there was three of us 1 couple 1 single obviously sharing a room did not come into the equasion arrived about 9.45 was promptly given wrist bands so we could eat before checking in wich was good... more

Well what can I say?.... After reading the reviews on this hotel we were put off to say the least. From the moment we stepped into our hotel at 3.30am in the morning we knew this was going to be a holiday to remember. The hotel's entrance has such as WOW factor. The reception staff were helpful and the concierge... more

We have just returned from 2 weeks at this hotel. We stayed in one of the bungalows. Adults and children (12/13) all had lovely holiday. No problems with food choice at any meal time. Yes there are hills and you need to be aware of this but they will pick you up and drop you off if you have problems.... more

Pros: The restaurants, pools, beach, animation, gardens, cleanliness are good enough. No complains about them. Cons: There were overbooked rooms in the hotel so we were accomodated in the bungalows which are far from 5* accomodation no matter of their location in a quiet park. The bungalows can be described as a 2-3* star houses. We got our rooms in... more

Just got back (Sept 09). Pretty much enjoyed the week. There are faults with this complex, (as with any I suppose), but the overall experience was pretty good. My wife and I wanted a cheap week away somewhere to chill out by the pool and, (apart from the stairs, of which there are millions), got what we wanted. I got... more