We have recently returned from a weeks holiday at Surmeli Efes Hotel. We requested a high level room on booking but on arrival at 2.30am we were allocated a lower floor room which was not a 4/5 star standard. We spoke to Miss Serap, who then contacted the duty manager Murat Burel and after being shown an upgraded room we... More

Firstly let me start off by saying if it was not for the repeitive food and the limited drink choices I would have given this hotel a higher rating but I suppose you do get what you pay for. Breakfast was by far the best meal of the day at the Surmeli but come lunchtime and I do mean every... More

Certainly an impressive hotel upon arrival. After a speedy check in, we were taken to our allocated rooms. We had booked 2 superior rooms and at first wondered if the rooms were as requested. The rooms were in fact like any that one would expect in a decent 4/5 star hotel. On checking a picture in the lift, it confirmed... More

I have just returned from a weeks holiday at Surmeli Efes in Turkey. All I can say to people is to ignore the negative reviews of this hotel. When arriving at the hotel, you are greeted by polite and helpful receptionist, someone is also with you immediately to take care of your bags. We arrived at 2 o'clock in the... More

We were a group of 10 people, stayed there for 2 weeks, everything was better than what we expected. the good thing about this hotel was the entertainment team. The 3 Tunisians guys ( Momo, Tattoo and Bily) were the best.

As someone who has traveled a lot and been to many resorts around the world, I can safely say that I was not let down by Sumeli Efes, particularly the animation team was a great bonus to this beautiful resort. Two weeks we spent there, and not once did we feel bored or having nothing to do. The members of... More

While writing this review I must keep in perspective that we only paid £299 ($465 USD) per person for a weeks all inclusive stay at the resort including flights from London and remind myself of what my Father used to say to me "Son, in this world you get what you pay for'. We've been coming to Turkey for several... More

My family and I stayed for one week and we didn't have time to get bored. The animation team kept us busy and always called us for all the activities. We had a lot of fun with them Tatoo, Momo, Billy and the rest of the team, we just came back and we miss them already. The service was great... More

To start off, this is NOT a 5* hotel it's a JOKE! booked a standard double room (sea view) which was completely dated with an awful view of a mountain an the roof of fhe indoor swimming pool with aircon that didn't work so hardly a sea view. we asked to be moved to another room and they showed us... More