the hotel staff very friendly and helpful. The food was good and catered for all types, epsecially when you have a fussy child. The kids club was great. my girl is very shy, however Katy was fantastic with the kids and made the holiday for my little girl, she had the time of her life. The animiation team kept the... More

Surmeli hotel looks like Titanic. it is big and white. Area is nice - blue swimming pools, green grass and positive anf friendly atmosphere everywhere. From the earluy morning there were sports and entratianment activities for children and adults and we had no minute to be bored. Service was amazing, all stuff was very attentive to all the guests especially... More

we bought excursion from the local rep called Alex. we bought about £90 worth of goods at a pottery store we were taken to. everything was packed so it would be safe duringour flight back. however when we got back, the most expensive item costing aroung £40 was missing. we got in touch with Alex via his mobile phone. he... More

-I went to Turkey in October about 2 months ago & we stayed in this hotel. I would defiantly recommend this hotel! it's out of this world! Theres activities all day long! The food court is open ALL the time and their food is amazing! you get such a big choice its great. Every night they have a bbq outside... More

We spent 4 days at this hotel. The reception was not very welcoming and seemed to be tired and reluctant to give good service. the Hotel rooms was not a 5-star but they were ok as 3-star level. the rooms were a little dirty with out nice blankets, the fridge was broken. The nice thing about this hotel is out... More

Stayed for 10 days in October 2011 and found the Hote Room a littel tired and does need some refurbishing to bring it up to 5 star standard.. However all other aspects of the Hotel were excellent .The food became rather repetitiious. The staff were very friendly and helpfull. The pool and toilets areas were kept very clean.We also enjoyed... More

I have never been to turkey before ,and expected nice things about what people had said about the country ..lovely people good food ,and a beautiful country...well i can almost say the oppersite .i.expected the best hotel which was lovely..the transfer time was terrible as stated by the travel company 1 hour ..which turned into 3 hours ,the coach driver... More

I spent awesome time there. place and people were amazing. Very friendly and helpful. Especially the animation team: U.janset Akanur, Metin Özmavi, Rafik Ben Brik and rest. More

Had a great two night stay in this wonderful Hotel. Excellent location, with a personal touch that started with being met at the Bus station on arrival, and hospitality offered like no other. Good night sleep in comfy bed, good breakfast spread, and information service very helpful. More