After reading all the bad reviews I had my travel agent check out this hotel before agreeing to stay here. It was quite fine. It is a huge hotel with the rooms spread out over a large area. There are very lovely gardens everywhere. The indoor thermal pool was quite nice. The outdoor pool in April was freezing cold so... more

Stayed one night. Room was good standard and large with a separate sitting area. The rooms are located in blocks. We stayed in block 5 . The rooms were clean and comfortable.The restaurant was large, the food was ok but the wine was very expensive minimum £30 per bottle for local wine. The thermal spa was ok but a bit... more

I was part of a small group of travel agents that was doing a tour of western Turkey. We were told that this is the best hotel in the area. I would NEVER bring a group to this hotel. My room was filthy with hair all over the bathroom floor and although the sheets looked OK, I got several bedbug... more

The rooms were basic 3 star, not 5 star. The airconditioning was broken in some rooms, the toilet didnt flush well. There was a lovely terrace for breakfast and dinner by the pool. The breakfast was awful, 6 types of olives, only 2 types of cereal (one chocolate, the other a hard grain flake), limited choice of fruit, the bread... more

I spent a disappointing three nights here. I was surprised at how unfriendly the staff were. My sink was clogged when I arrived and my luggage took hours to get to my room. Prices on drinks were extremely high--especially when we were deceived and charged in euros instead of lira! The pool closed at 7 pm! I had really looked... more

Spent one night here so didn't have much time to check out all the facilities, but found the room to be very chilly overnight and no extra bed covers available. Food was average, certainly nothing to write home about. drinks from the bar were expensive and the amount we had to pay was more than expected!! more

Large & comfortable hotel in need of a refurbishment. Excellent pool and a natural hot spa pool. Belly dancing show was fun. more

The best thing about this hotel is its spa area (free for guests, though the Turkish bath is extra), which capitalizes on the therapeutic local waters. Other than that it has little appeal, being quite noisy and spartan. It's a decent enough spot to spend one night, but I could not recommend staying for any longer. more

Thıs resort hotel ıs located ın a very ısolated spot far from the heart of Pamukkale even though webpage lısted ıts locatıon as Pamukkale. It ıs also far from the Travertınes and Cıty of Hıerapolıs -- wıth cab fares beıng 71 turkısh lıra from Denızlı bus to hotel. Once at hotel, you are a vırtual captıve wıth no resources other... more